HM Passport Office: passports policy
Passports policy publications.
Information and guidance on HM Passport Office passport policy.
Documents
- Additional passports
- Adoption
- Applicants who are unable to write
- Balance of probabilities
- Birth certificates and the full birth certificate policy
- Biometric passports
- British national (overseas) passport processing
- British overseas citizen passports
- British overseas territories citizens
- British protected persons
- British subject status
- Cancelling British passports
- Cancelling passports: non-payment of child maintenance
- Post Office Check & Send service
- Collecting passports and documents at the counter
- Collective passport
- Compensation guidance
- Compensation: reimbursing out-of-pocket expenses
- Concessionary passports
- Confirming identity: checking a signature is genuine
- Confirming identity: countersignatory and digital referees
- Countersignatory: how to examine
- Crisis situations: supporting our customers
- Customer conduct
- Damaged British passports
- Date of birth
- Delivery addresses for passports and documents
- Digital premium service: how a customer applies
- Digital referee: how to examine
- Diplomatic and official service: passports and observations
- DNA testing for British passport applications
- Dual nationality
- Foreign documents
- Freedom of Information (FOI) requests
- Gender recognition
- HM Forces passport applications
- Home Office issued documents
- Home Office status letters
- How to decide if an application is a UK or overseas submission
- How we communicate with customers
- Interviews: overview of the interview process
- Legitimation and domicile
- Lost or damaged documents
- Lost, stolen and recovered passports: examiner guidance
- Lost, stolen and recovered passports: LSR team
- Names: aligning names on foreign documents
- Names: change of name passport applications
- Names: evidence to change a name
- Names: names that cannot be used in passports
- Naturalisation certificates
- Observations in passports
- Passport cancellations: malicious lost and stolen reports
- Passport fees
- Passport printing
- Photo standards
- Place and country of birth
- Home Office issued documents
- How to correct errors on passports
- Prisoners
- Recording decisions, case notes and passport notes
- Refusing and withdrawing passport facilities and withdrawal of applications
- Registration certificates
- Restricted validity passports
- Royal Prerogative
- Safeguarding: consent issues
- Searches
- Statutory declarations
- Storage, retention and destruction of documents
- Supporting documents not available
- Tiered application service: the service levels we provide
- Titles
- Travel documents issued by UK government offices
- Treaty rights
- Types of British passports
- Urgent government business or compassionate travel
- Welsh language
Last updated 10 November 2021 + show all updates
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Guidance added on 'Interviews: overview of the interview process' and 'Digital premium service: how a customer applies'.
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Added guidance on Home Office issued documents.
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New tiered application service: the service levels we provide, Home Office issued documents and Travel documents issued by UK government offices staff guidance added.
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New British overseas territories citizens guidance added.
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New British national (overseas) passport processing added.
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Removed link to guidance on 'Counter services and upgrades' as it is now out of date.
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New 'How we communicate with customers' staff guidance added.
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Added new guidance: "Urgent government business or compassionate travel".
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Added new guidance: "Delivery addresses for passports and documents" and "British overseas citizen passports". The following guidance is out of date and has been removed: "Passports: marriage guidance", "General information and application types", "Civil partnership", "Children's applications", "Posting passports and documents".
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Added new British protected persons, British subject status, passport printing and collective passport guidance.
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Added documents: "Digital referee: how to examine" and "Recording decisions, case notes and passport notes".
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Added new publication: "confirming identity: countersignatory and digital referees".
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New date of birth and place and country of birth guidance which replaces the date and place of birth guidance.
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New guidance on DNA testing for British passport applications added.
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New 'Confirming identity: checking a signature is genuine' and 'Crisis situations: supporting our customers' guidance added.
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New passport cancellations: malicious lost and stolen reports guidance added.
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Added guidance on 'Types of British passports'.
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New diplomatic and official service: passports and observations and how to decide if an application is a UK or overseas submission added.
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Added guidance on 'Balance of probabilities', 'Supporting documents not available' and 'Names that cannot be used in passports'.
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Added guidance on 'Names: aligning names on foreign documents', 'Names: evidence to change a name', 'Names: change of name passport applications' and 'Cancelling passports: non-payment of child maintenance'.
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Added 'Safeguarding: consent issues' guidance.
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'Titles' guidance updated.
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Added concessionary passports guidance.
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Added link to new guidance on reimbursing out of pocket expenses.
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Additional passports guidance added.
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HM Forces applications document updated.
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Guidance on posting methods for passports and documents added.
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First published.