Skip to main content
Guidance

LSR examination: replacing lost, stolen and recovered passports

Tells HM Passport Office staff how to deal with applications to replace passports that have been reported lost or stolen.

Updates to this page

From:
HM Passport Office
Published:
25 May 2011
Last updated:
26 May 2026
Show all updates

  1. Document updated to version 37. A full list of changes can be found within the guidance.

  2. Updated the LSR examination: replacing lost, stolen and recovered passports guidance. A full list of changes can be found in the guide.

  3. This guidance has been updated to change terminology from ‘overseas’ to ‘international’ in relation to customers.

  4. This guidance has been updated to clarify the process for requesting loss information from the customer.

  5. Updated the LSR: how to replace lost, stolen and recovered passports guide. A full list of changes can be found in the guide.

  6. Updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III.

  7. Accessible version added.

  8. Updated guidance and renamed to 'Lost, stolen and recovered passports: examiner guidance'.

  9. First published.

Documents

LSR examination: replacing lost, stolen and recovered passports

HTML

Details

This guidance tells HM Passport Office staff how to deal with:

  • passport applications to replace a passport a customer has reported as lost or stolen
  • a passport a customer had previously declared lost or stolen but has now found (known as a recovered passport)

Sign up for emails or print this page

Related content