Guidance

Lost, stolen and recovered passports: caseworker guidance

Tells HM Passport Office staff how to deal with applications to replace passports that have been reported lost or stolen.

Documents

LSR: how to replace lost, stolen and recovered passports

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This guidance tells HM Passport Office staff how to deal with:

  • passport applications to replace a passport a customer has reported as lost or stolen
  • a passport a customer had previously declared lost or stolen but has now found (known as a recovered passport)
Published 25 May 2011
Last updated 17 November 2022 + show all updates
  1. Updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III.

  2. Accessible version added.

  3. Updated guidance and renamed to 'Lost, stolen and recovered passports: examiner guidance'.

  4. First published.