Housing and local services
Owning or renting and council services
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Council housing and housing associations
Includes Right to Buy, shared ownership, getting repairs and housing benefit
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Renting a property
Includes proving your right to rent with a share code or documents, tenancy agreements and deposits
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Buying and owning a property
Includes buying and selling your home, home ownership schemes, mortgages and compensation
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Council Tax
Includes council tax appeals, bands, discounts and reductions
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Being a landlord and renting out a room
Includes right to rent checks, evicting tenants, tenancy agreements and deposit protection schemes
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Local councils and services
Find and access local services
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Household energy
Includes energy support, grants, energy performance certificates (EPCs), energy saving and renewable energy for your home
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Planning permission and building regulations
Includes building regulations, planning permission and finding land and property information
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Repossessions, homelessness, emergency housing and evictions
Includes help with homelessness, evictions and squatting
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Recycling and rubbish
Includes collecting large waste items, garden waste and reporting problems
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Noise, neighbours, pets and pests
Includes neighbour disputes, reporting noise nuisance, pest control and looking after pets
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Streets, roads, pavements and buildings
Includes street cleaning, traffic lights and reporting problems
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Safety and the environment in your community
Includes smoke control areas, road safety and crime prevention