Housing and local services

Owning or renting and council services

• Being a landlord and renting out a room

  Includes tenancy agreements, deposit protection scheme, right to rent checks and evicting tenants

• Buying and owning a property

  Includes buying and selling your home, home ownership schemes, mortgages and compensation

• Council Tax

  Includes council tax appeals, bands, discounts and reductions

• Council housing and housing associations

  Includes Right to Buy, shared ownership and getting repairs

• Household energy

  Includes energy support, grants, energy saving and renewable energy for your home

• Local councils and services

  Find and access local services

• Noise, neighbours, pets and pests

  Includes neighbour disputes, reporting noise nuisance, pest control and looking after pets

• Planning permission, building regulations and land and property information

  Includes building regulations, applying for planning permission, appealing planning decisions and searching for land and property information

• Recycling and rubbish

  Includes collecting large waste items, garden waste and reporting problems

• Renting a property

  Includes proving your right to rent, tenancy agreements and deposits

• Repossessions, emergency housing and evictions

  Includes eviction from private, council and housing association properties, and squatting

• Safety and the environment in your community

  Includes smoke control areas, road safety and crime prevention

• Streets, roads, pavements and buildings

  Includes street cleaning, traffic lights and reporting problems