Housing and local services

Owning or renting and council services

• Council housing and housing associations

  Includes Right to Buy, shared ownership, getting repairs and housing benefit

• Renting a property

  Includes proving your right to rent with a share code or documents, tenancy agreements and deposits

• Buying and owning a property

  Includes buying and selling your home, home ownership schemes, mortgages and compensation

• Council Tax

  Includes council tax appeals, bands, discounts and reductions

• Being a landlord and renting out a room

  Includes right to rent checks, evicting tenants, tenancy agreements and deposit protection schemes

• Local councils and services

  Find and access local services

• Household energy

  Includes energy support, grants, energy performance certificates (EPCs), energy saving and renewable energy for your home

• Planning permission and building regulations

  Includes building regulations, planning permission and finding land and property information

• Repossessions, homelessness, emergency housing and evictions

  Includes help with homelessness, evictions and squatting

• Recycling and rubbish

  Includes collecting large waste items, garden waste and reporting problems

• Noise, neighbours, pets and pests

  Includes neighbour disputes, reporting noise nuisance, pest control and looking after pets

• Streets, roads, pavements and buildings

  Includes street cleaning, traffic lights and reporting problems

• Safety and the environment in your community

  Includes smoke control areas, road safety and crime prevention