HM Passport
Office

Part of Home Office

21 March 2017 — News story

Customers to benefit from online passport application roll out

HM Passport Office has launched a new online passport renewal service as part of its drive to improve customer services.

Latest

1. Digital Economy Act, part 5: data sharing codes and regulations

   • published 21 September 2017
   • Open consultation

2. Civil marriages and partnerships: approved premises list

   • updated 15 September 2017
   • Guidance

3. Biometric passports

   • updated 7 September 2017
   • Guidance

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What we do

HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.

HM Passport Office is part of the Home Office.

Read more about what we do

Documents

Our announcements

1. Customers to benefit from online passport application roll out

   • 21 March 2017
   • News story

2. Government launches new crackdown on passport fraud

   • 21 December 2016
   • News story

See all our announcements

Our consultations

1. Digital Economy Act, part 5: data sharing codes and regulations

   • 21 September 2017
   • Open consultation

See all our consultations

Our publications

1. Civil marriages and partnerships: approved premises list

   • 15 September 2017
   • Guidance

2. Biometric passports

   • 7 September 2017
   • Guidance

See all our publications

Our statistics

1. HMPO performance data 2012 to 2013

   • 19 May 2014
   • Official Statistics

2. IPS performance data 2011 to 2012

   • 25 March 2013
   • Official Statistics

See all our statistics

Our management

• 

  Mark Thomson

  Director General, Her Majesty's Passport Office; Registrar General for England and Wales

Contact HM Passport Office

General enquiries

HM Passport Office
PO Box 767
SOUTHPORT

PR8 9PW

Contact form https://eforms.homeoff...

Telephone 0300 222 0000

Press enquiries

For journalists only 020 7035 3535

This service is for members of the media only. The Home Office press office handles all media enquiries for HM Passport Office.

Passports

Contact form https://eforms.homeoff...

Passport advice 0300 222 0000

The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider's standard national rate.

Birth, marriage and death certificates

General Register Office 0300 123 1837

The line is open 8am to 8pm Monday to Friday, and 9am to 4pm on Saturday.

Make an FOI request

1. Read about the Freedom of Information (FOI) Act and how to make a request
2. Check our previous releases to see if we’ve already answered your question
3. Make a new request by contacting us at:

Freedom of information requests

Parliamentary and diplomatic enquiries team
Her Majesty's Passport Office
Globe House
89 Eccleston Square
London
SW1V 1PN

Email FOI@hmpo.gsi.gov.uk

Please only use for Freedom of information requests

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme.