HM Passport Office

Latest from the HM Passport Office

  1. Adoption certificate application form
  2. Places of worship registered for marriage
  3. Customer service operations data: May 2020

See all latest documents

What the HM Passport Office does

HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.

HM Passport Office is part of the Home Office.

Read more about what we do


News and communications

  1. New Director General appointed to HMPO and UKVI
  2. Iconic blue passports return next month
See all news and communications

Research and statistics

  1. HMPO performance data 2012 to 2013
  2. IPS performance data 2009 to 2010
See all research and statistics

Policy papers and consultations

  1. Digital Economy Act, part 5: data sharing codes and regulations
  2. Passport fees: impact assessment
See all policy papers and consultations

Transparency and freedom of information releases

  1. Customer service operations data: May 2020
  2. HMPO transparency data: May 2020
See all transparency and freedom of information releases

Our management

Abi Tierney
Abi Tierney
Director General, Her Majesty's Passport Office
Mark Thomson
Registrar General for England and Wales

Contact HM Passport Office

General enquiries

HM Passport Office
PO Box 767
United Kingdom


0300 222 0000

Due to coronavirus (COVID-19), enquiries sent using our contact forms may be delayed. We are sorry for the inconvenience caused, and will try to answer queries as soon as possible.


Passport advice

0300 222 0000

The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider's standard national rate.

Birth, marriage and death certificates

General Register Office

0300 123 1837

The line is open 8am to 8pm Monday to Friday, and 9am to 4pm on Saturday.

Press enquiries

For journalists only

020 7035 3535

This service is for members of the media only. The Home Office press office handles all media enquiries for HM Passport Office.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of information requests

Parliamentary and diplomatic enquiries team
Her Majesty's Passport Office
Globe House
89 Eccleston Square
United Kingdom

Please only use for Freedom of information requests

Corporate information

Jobs and contracts

  1. Working for HM Passport Office
  2. Jobs

Our Personal information charter explains how we treat your personal information.