HM Passport Office
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There has recently been considerable press coverage of people facing holiday cancellations or travel disruption due to waiting times for passports.
New electronic system to modernise the way marriages are registered.
People are urged not leave their application to the last minute, with demand at an all-time high.
Iconic blue passports return next month
News story
The first new blue passports will be issued from March 2020.
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What we do
HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.
HM Passport Office is part of the Home Office.
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Documents
Guidance and regulation
See all guidance and regulationNews and communications
- Passport processing times and unprecedented levels of demand
- Allow up to ten weeks to apply for a British passport
Research and statistics
See all research and statisticsPolicy papers and consultations
See all policy papers and consultationsTransparency and freedom of information releases
See all transparency and freedom of information releasesOur management
Contact HM Passport Office
General enquiries
PO Box 767
SOUTHPORT
PR8 9PW
United Kingdom
Telephone
0300 222 0000
Due to coronavirus (COVID-19), enquiries sent using our contact forms may be delayed. We are sorry for the inconvenience caused, and will try to answer queries as soon as possible.
Passports
Passport advice
0300 222 0000
The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider's standard national rate.
Birth, marriage and death certificates
General Register Office
0300 123 1837
The line is open 8am to 8pm Monday to Friday, and 9am to 4pm on Saturday.
Press enquiries
For journalists only
020 7035 3535
This service is for members of the media only. The Home Office press office handles all media enquiries for HM Passport Office.
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- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of information requests
Her Majesty's Passport Office
Globe House
89 Eccleston Square
London
SW1V 1PN
United Kingdom
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