GOV.UK
Heads of UKVI and HM Passport Office confirmed
Sarah Rapson has been confirmed as the UKVI’s Director General, while Paul Pugh has been appointed as HM Passport Office's Chief Executive.
HM Passport
Office
HM Passport Office warns customers against charges by rogue companies
Her Majesty's Passport Office is advising customers to avoid copycat websites and save themselves money by coming to the agency directly.
Introducing HM Passport Office
The agency for renewing passports is changing its name to reflect its changing role and official status.
IPS annual report and accounts 2012 to 2013
The 2012-13 annual report and accounts for the Identity and Passport Service (now known as HM Passport Office).
Latest
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Heads of UKVI and HM Passport Office confirmed
- published 5 March 2014
- News story
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HM Passport Office: structure and salaries, 2013
- updated 5 March 2014
- Transparency data
-
HM Passport Office: privacy policy
- updated 4 March 2014
- Policy paper
What we do
HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.
HM Passport Office is an executive agency of the Home Office
We work on these topics
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Equality, rights and citizenship
The government is working to make Britain a fair, free and democratic society open to those who are willing to contribute to British life. Read more
Documents
Our announcements
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Heads of UKVI and HM Passport Office confirmed
- 5 March 2014
- News story
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Passport renewal: be travel savvy this summer and apply early
- 10 July 2013
- News story
Our publications
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HM Passport Office: structure and salaries, 2013
- 5 March 2014
- Transparency data
-
HM Passport Office: privacy policy
- 4 March 2014
- Policy paper
Our statistics
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IPS performance data 2011 to 2012
- 25 March 2013
- Statistics
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IPS performance data 2010 to 2011
- 25 March 2013
- Statistics
Our management
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Paul Pugh
Interim Chief Executive
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Sarah Rapson
Registrar General for England and Wales
Contact HM Passport Office
General enquiries
4th Floor, Peel Building
2 Marsham Street
London
SW1P 4DF
Telephone: 0300 222 0000
Contact form https://eforms.homeoff...
Press enquiries
For journalists only 020 7035 3535
This service is for members of the media only. The Home Office press office handles all media enquiries for HM Passport Office.
Passports
Contact form https://eforms.homeoff...
Passport advice 0300 222 0000
The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider's standard national rate.
Birth, marriage and death certificates
General Register Office 0300 123 1837
The line is open 8am to 8pm Monday to Friday, and 9am to 4pm on Saturday.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request
- Check our previous releases to see if we’ve already answered your question
- Make a new request by contacting us at:
Corporate information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme.