HM Passport Office

Part of Home Office
  1. Renew your adult passport
  2. Buy birth, death or marriage certificates
  3. Privacy policy

Featured

An image of Abi Tierney.

News story

New Director General appointed to HMPO and UKVI

Abi Tierney has been appointed as the new Director General of Her Majesty’s Passport Office (HMPO) and UK Visas and Immigration (UKVI).

The Home Secretary holding a blue passport.

News story

Iconic blue passports return next month

The first new blue passports will be issued from March 2020.

Latest from the HM Passport Office

  1. Adoption certificate application form
    • Form
  2. Places of worship registered for marriage
    • Guidance
  3. Customer service operations data: May 2020
    • Transparency

See all latest documents

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What the HM Passport Office does

HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.

HM Passport Office is part of the Home Office.

Read more about what we do

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Services

  1. Apply online for a UK passport
  2. Renew or replace your adult passport
See all services

Guidance and regulation

  1. How to apply for a British National Overseas passport from Hong Kong
    • Guidance
  2. HMPO privacy information notice
    • Guidance
See all guidance and regulation

News and communications

  1. New Director General appointed to HMPO and UKVI
    • News story
  2. Iconic blue passports return next month
    • News story
See all news and communications

Research and statistics

  1. HMPO performance data 2012 to 2013
    • Official statistics
  2. IPS performance data 2009 to 2010
    • Official statistics
See all research and statistics

Policy papers and consultations

  1. Digital Economy Act, part 5: data sharing codes and regulations
    • Consultation outcome
  2. Passport fees: impact assessment
    • Impact assessment
See all policy papers and consultations

Transparency and freedom of information releases

  1. Customer service operations data: May 2020
    • Transparency
  2. HMPO transparency data: May 2020
    • Transparency
See all transparency and freedom of information releases

Our management

Abi Tierney
Abi Tierney
Director General, Her Majesty's Passport Office
Mark Thomson
Registrar General for England and Wales

Contact HM Passport Office

General enquiries

HM Passport Office
PO Box 767
SOUTHPORT
PR8 9PW
United Kingdom

Contact Form: General enquiries

Telephone

0300 222 0000

Due to coronavirus (COVID-19), enquiries sent using our contact forms may be delayed. We are sorry for the inconvenience caused, and will try to answer queries as soon as possible.

Passports

Contact Form: Passports

Passport advice

0300 222 0000

The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider's standard national rate.

Birth, marriage and death certificates

General Register Office

0300 123 1837

The line is open 8am to 8pm Monday to Friday, and 9am to 4pm on Saturday.

Press enquiries

For journalists only

020 7035 3535

This service is for members of the media only. The Home Office press office handles all media enquiries for HM Passport Office.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of information requests

Parliamentary and diplomatic enquiries team
Her Majesty's Passport Office
Globe House
89 Eccleston Square
London
SW1V 1PN
United Kingdom

Email

FOI@hmpo.gov.uk

Please only use for Freedom of information requests

Corporate information

Jobs and contracts

  1. Working for HM Passport Office
  2. Jobs

Our Personal information charter explains how we treat your personal information.