Contact Her Majesty’s Passport Office (HMPO) for advice or complaints about British passports issued in the UK.
Speak to an adviser
Advisers may be busy at peak times.
Her Majesty's Passport Office
PO Box 767
Use the online enquiry form for general advice or to make a complaint. You can’t use it to book an appointment.
Complaints about British passports issued in the UK
You can contact Her Majesty’s Passport Office to complain about a British Passport issued in the UK.
You can book an appointment online if you need a passport urgently.
Find more information about how to: