Use the Check and Send service at selected Post Office branches to reduce the chances of your passport application being rejected. You can’t use this service if you apply online.
What the service does
Take your completed application form, photos (and supporting documents if you need them).
The Post Office Check and Send service will check you’ve:
- filled in the right sections of the application form
- got the right supporting documents (including photos)
- paid the right fee
They will send your application to Her Majesty’s Passport Office (formerly Identity and Passport Service) by Special Delivery.
Using Check and Send is usually faster than posting your own application. Her Majesty’s Passport Office may still need to contact either you or your countersignatory to check details.
Using the Check and Send service doesn’t guarantee your passport application will be successful.
||Cost (including Check and Send fee)
|Adult 32-page passport
|Adult 48-page passport
The Check and Send service is free if you qualify for a free passport.
How to pay
You can pay using:
- credit or debit card
- postal order (payable to ‘Post Office Limited’)
You can ask for a refund of the Check and Send fee (£9.75) if the Post Office makes a mistake checking your form. You can’t get any other refund if your application is rejected.