Contact UK Visas and Immigration for help

You can contact UK Visas and Immigration (UKVI) from inside or outside the UK.

Contact centre staff cannot give you advice about your personal circumstances.

Help for people living in Ukraine

Get help with coming to the UK if you, a friend or family member either:

  • live in Ukraine
  • were recently living in Ukraine

Telephone: + 44 808 164 8810 – select option 1
Monday to Friday, 24 hours a day
Saturday and Sunday, 9am to 5.30pm
Calls are free of charge

If you cannot contact UK 0808 numbers, you can use another number instead. You may have to pay – check with your phone provider if you’re not sure.

Telephone: +44 175 390 7510 – select option 1
Monday to Friday, 24 hours a day
Saturday and Sunday, 9am to 5.30pm
Find out about call charges

You can speak to someone in Ukrainian, if you need to.

Contact UKVI for another reason

Answer a few questions to find the right contact details.

Find contact details