Contact UK Visas and Immigration for help
You can contact UK Visas and Immigration (UKVI) from inside or outside the UK.
Contact centre staff cannot give you advice about your personal circumstances.
Help for people living in Ukraine
Get help with coming to the UK if you, a friend or family member either:
- live in Ukraine
- were recently living in Ukraine
Telephone: + 44 808 164 8810 – select option 1
Monday to Friday, 24 hours a day
Saturday and Sunday, 9am to 5.30pm
Calls are free of charge
If you cannot contact UK 0808 numbers, you can use another number instead. You may have to pay – check with your phone provider if you’re not sure.
Telephone: +44 175 390 7510 – select option 1
Monday to Friday, 24 hours a day
Saturday and Sunday, 9am to 5.30pm
Find out about call charges
You can speak to someone in Ukrainian, if you need to.
Contact UKVI for another reason
Answer a few questions to find the right contact details.