The cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile.

You may get free calls to some numbers as part of your call package. Check with your phone provider.

The costs below are approximate. Check with your phone provider to find out the actual cost, particularly if you’re calling from abroad. Calls from payphones can cost more.

This guide is also available in Welsh (Cymraeg).

Number starts with Description Cost from landlines per minute (approximate) Cost from mobiles per minute (approximate)
01
02
Geographic numbers for specific parts of the UK up to 13p 3p to 55p
03
0345
UK-wide numbers up to 9p 3p to 55p
030 Not-for-profit organisations, charities and public bodies up to 10p 3p to 55p
0500 Freephone service Free 7p to 40p
07 Mobile numbers 10p to 20p 3p to 55p
070 Personal or ‘follow me’ numbers regulated by the Phone-paid Services Authority 4p to £3.40 (plus a possible 51p per call) 30p to £2.50 (plus a possible 51p per call)
0800
0808
Freephone service Free Free
0843
0844
0845
Business rate numbers up to 7p and your phone company’s access charge up to 7p and your phone company’s access charge
0870
0871
0872
0873
Business rate numbers regulated by the Phone-paid Services Authority up to 13p and your phone company’s access charge up to 13p and your phone company’s access charge
09 Premium rate numbers regulated by the Phone-paid Services Authority up to £3.60 and your phone company’s access charge, plus 5p to £6 per call up to £3.60 and your phone company’s access charge, plus 5p to £6 per call
101 Police non-emergency number 15p per call 15p per call
105 UK-wide power cut helpline Free Free
111 Non-emergency medical advice Free Free
112 Emergency services Free Free
116 Freephone numbers Free Free
118 Directory enquiry numbers regulated by the Phone-paid Services Authority up to £5 and your phone company’s access charge, plus possibly up to £6.98 per call up to £5 and your phone company’s access charge, plus possibly up to £6.98 per call
999 Emergency services Free Free

Get advice from Ofcom if you have problems with call charges or phone bills.