Call charges and phone numbers
The cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile.
You may get free calls to some numbers as part of your call package. Check with your phone provider.
The costs below are approximate. Check with your phone provider to find out the actual cost, particularly if you’re calling from abroad. Calls from payphones can cost more.
| Number starts with | Description | Cost from landlines per minute (approximate) | Cost from mobiles per minute (approximate) |
|---|---|---|---|
| 01 02 |
Geographic numbers for specific parts of the UK | up to 12p | 3p to 45p |
| 03 0300 0345 |
UK-wide numbers | up to 12p | 3p to 45p |
| 0500 | Freephone service | Free | 7p to 40p |
| 07 | Mobile numbers | 6p to 32p | 3p to 45p |
| 070 | Personal or ‘follow me’ numbers regulated by PhonepayPlus | 4p to 65p | 30p to £1.50 |
| 0800 0808 |
Freephone service | Free | Free |
| 0843 0844 0845 |
Business rate numbers | 3p to 18p | 6p to 51p |
| 0870 | Business rate numbers regulated by PhonepayPlus | 3p to 24p | 6p to 57p |
| 0871 0872 0873 |
Business rate numbers regulated by PhonepayPlus | 3p to 24p | 6p to 57p |
| 09 | Premium rate numbers regulated by PhonepayPlus | up to £3.71 | up to £4.04 |
| 101 | Police non-emergency number | 15p (total cost per call) | 15p (total cost per call) |
| 111 | Non-emergency medical advice | Free | Free |
| 112 | Emergency services | Free | Free |
| 116 | Freephone numbers | Free | Free |
| 118 | Directory enquiry numbers regulated by PhonepayPlus | up to £3.71 | up to £4.04 |
| 999 | Emergency services | Free | Free |
Get advice from Ofcom if you have problems with call charges or phone bills.