Guidance

Local Services, how a customer applies: caseworker guidance

This document tells HM Passport Office staff how customers can apply for a passport using Local Services.

Documents

Details

A Local Service office is either:

  • a visa application centre
  • a Foreign, Commonwealth and Development Office post overseas

Updates to this page

Published 15 February 2024
Last updated 23 July 2025 show all updates
  1. Guidance updated as detailed in first section.

  2. First published.

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