Guidance

Expedited service: caseworker guidance

This guidance tells HM Passport Office operational staff how to deal with UK and overseas passport applications using the expedited service.

• From: HM Passport Office
• Published: 4 March 2025
• Last updated: 31 July 2025 — See all updates

Documents

Expedited service: caseworker guidance (accessible)

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This guidance tells HM Passport Office operational staff how to deal with UK and overseas passport applications using the expedited service.

Published 4 March 2025

Last updated 31 July 2025 + show all updates

1. 31 July 2025

   Updated guidance to make minor terminology changes, change terminology from ‘overseas’ to ‘international’ and remove references to Application Management System (AMS).

2. 4 March 2025

   First published.