Guidance

Expedited service: caseworker guidance

This guidance tells HM Passport Office operational staff how to deal with UK and overseas passport applications using the expedited service.

• From: HM Passport Office
• Published: 4 March 2025
• Last updated: 31 July 2025
  Show all updates

  1. 31 July 2025

     Updated guidance to make minor terminology changes, change terminology from ‘overseas’ to ‘international’ and remove references to Application Management System (AMS).

  2. 4 March 2025

     First published.

This publication was withdrawn on 4 February 2026

This page has been archived as the information is no longer current.

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Expedited service: caseworker guidance (accessible)

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This guidance tells HM Passport Office operational staff how to deal with UK and overseas passport applications using the expedited service.