Guidance

Urgent government business or compassionate reasons: how to deal with requests

Tells HMPO staff how to deal with requests from a customer who urgently need a passport for urgent government business or compassionate reasons

Documents

Details

This guidance tells His Majesty’s Passport Office staff how to deal with requests from a customer who urgently need a passport for urgent government business or compassionate reasons.

Updates to this page

Published 21 February 2025
Last updated 19 September 2025 show all updates
  1. Updated guidance: a full list of changes can be found in the guide.

  2. Updated to the latest version of the guidance.

  3. First published.

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