Guidance

Urgent government business or compassionate reasons: how to deal with requests

Tells HMPO staff how to deal with requests from a customer who urgently need a passport for urgent government business or compassionate reasons

• From: HM Passport Office
• Published: 21 February 2025
• Last updated: 9 May 2025 — See all updates

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Urgent government business or compassionate reasons: how to deal with requests (accessible)

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Urgent government business or compassionate reasons: how to deal with requests

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Details

This guidance tells His Majesty’s Passport Office staff how to deal with requests from a customer who urgently need a passport for urgent government business or compassionate reasons

Published 21 February 2025

Last updated 9 May 2025 + show all updates

1. 9 May 2025

   Updated to the latest version of the guidance.

2. 21 February 2025

   First published.