Guidance
Cancelling British passports: caseworker guidance
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
Documents
Details
This guidance tells HM Passport Office staff how to:
- physically cancel all types of British passports
- electronically cancel a passport record on Main Index
Updates to this page
Published 13 January 2012
Last updated 27 August 2025
show all updates
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This guidance has been updated to remove instructions to transfer application to AMS (Application Management System); change terminology from ‘overseas’ to ‘international’ when referring to local services; reflect changes in passport operational systems; and remove references to Application Management System (AMS).
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This guidance has been updated. A full list of the changes is available in the document.
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Updated guidance.
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Accessible version added.
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This guidance has been updated to tell you when you need to manually cancel passports on Main Index.
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First published.