Guidance
Parents and grandparents, why we need their details: caseworker guidance
This document tells HM Passport Office staff what information we need about a customer’s parents and grandparents and what to do if information is missing.
Documents
Details
When a customer applies for a passport, they may need to give details of their:
- parents
- maternal and paternal grandparents
We use parent and grandparent details to:
- confirm the customer’s identity
- confirm the customer’s claim to British nationality
- find out who has parental responsibility or legal guardianship of a child
- check there are no vulnerability or safeguarding concerns
Published 15 February 2024