Guidance

Premium service: who can apply: caseworker guidance

This guidance tells HM Passport Office staff about who can apply for a passport using the Premium service.

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Details

This section tells HM Passport Office staff about who can use the Premium service when applying for a passport.

The Premium service allows a customer to apply online using GOV.UK, where their application will be made through our Digital Customer Services (DCS) system.

Updates to this page

Published 4 August 2025

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