Guidance
Definition of 'the customer': caseworker guidance
Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.
Documents
Details
This guidance explains to His Majesty’s Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and the goods and services we provide.
Published 21 March 2024