Guidance

Supporting documents not available: caseworker guidance

Tells HM Passport Office staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.

From:
HM Passport Office
Published
22 March 2021
Last updated
25 October 2022 — See all updates

Documents

Supporting documents not available (accessible)

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Supporting documents not available

PDF, 265 KB, 14 pages

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Details

This guidance tells HM Passport Office staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.

Published 22 March 2021
Last updated 25 October 2022 + show all updates

  1. Updated guidance to reflect the change in sovereign.

  2. Accessible version added.

  3. First published.

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