Supporting documents not available: caseworker guidance
Tells HM Passport Office staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.
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This guidance tells HM Passport Office staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.
Last updated 25 October 2022 + show all updates
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Updated guidance to reflect the change in sovereign.
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Accessible version added.
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First published.