Guidance

Name related case notes: caseworker guidance

Tells HM Passport Office staff about name related case notes and name related automatic case notes that the system adds automatically.

• From: HM Passport Office
• Published: 23 June 2023

Documents

Names: name related case notes

HTML

Details

This guidance tells HM Passport Office staff:

• what they must include in their case notes about the customer’s name
• how to make sure the Application Management System adds the correct case notes and passport notes

Published 23 June 2023