Guidance

Knowledge Base: caseworker guidance

Tells HM Passport Office staff what Knowledge Base is and how to use it.

From:
HM Passport Office
Published
21 March 2023
Last updated
6 June 2023 — See all updates

Documents

Knowledge Base

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A guide explaining what Knowledge Base is, how it is structured and how it can be used by HM Passport Office staff.

Published 21 March 2023
Last updated 6 June 2023 + show all updates

  1. Updated to show we do not hold information about all countries or territories.

  2. First published.

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