Guidance
Change of name passport applications: caseworker guidance
Tells HM Passport Office staff how to deal with passport applications when the customer has a change of name.
Documents
Details
This guidance tells HM Passport Office staff how to deal with passport applications that have a change of name, including:
- how customers apply to change their name
- how to deal with:
- adult and child name changes
- name changes for someone who you suspect is an offender
- name changes and name differences after the customer has registered or naturalised
- a change of name as the customer has changed gender
- a change of name after a passport was lost or stolen
- name changes for British overseas citizens and British overseas territory citizens
- name changes on joint citizenship applications
- name changes for diplomats and officials
- name changes and differences when the customer needs an interview
- name changes on standard, heightened and substantial risk applications
- additional checks that you need to do when the customer has changed their name
- name changes that may be an indication of fraud
- carrying out searches and file requests when the customer has changed their name
Published 4 March 2021
Last updated 1 December 2022 + show all updates
Last updated 1 December 2022 + show all updates
-
This guidance has been updated to reflect the change of name of the Queen’s Messenger Service to the King’s Messenger Service.
-
Accessible version added.
-
First published.