Guidance

Safeguarding and consent issues: caseworker guidance

Tells HM Passport Office staff what to do if we need parental consent for a minor’s application and identify a safeguarding issue.

From:
Home Office and HM Passport Office
Published
19 February 2021
Last updated
30 August 2023 — See all updates

Documents

Safeguarding: consent issues

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This guidance tells HM Passport Office staff how to safeguard (protect) a customer and a minor (a person under the age of 18), if they tell us that contacting the other parent or guardian for parental consent, (for example, for a change of name) puts them at risk of harm.

Published 19 February 2021
Last updated 30 August 2023 + show all updates

  1. This guidance has been updated to explain that the Child Protection and Safeguarding team must not allow the change of a child’s name if a Child Arrangement Order, or other court order, specifically prevents this.

  2. Updated safeguarding and consent issues guidance.

  3. Updated guidance.

  4. First published.

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