Outlines what examiners should do when damaged passports are submitted for renewal or replacement.
This guidance clarifies the definitions of wear and tear and a damaged passport.
It also outlines the process that HM Passport Office examiners should follow when damaged passports are submitted for renewal or replacement.
13 January 2012
10 November 2016
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HM Passport Office
HM Passport Office: passports policy
Don’t include personal or financial information like your National Insurance number or credit card details.