Guidance
Dealing with customer documents: caseworker guidance
Tells HM Passport Office staff about handling supporting documents for British passport applications and when they can or cannot be accepted.
Documents
Details
This guidance tells HM Passport Office staff why customers must send documents to support their claim to a British passport.
It includes information on:
- checking and recording documents
- the types of documents that can be accepted
- birth, adoption, naturalisation and registration documents
Published 12 December 2022