Consumer rights and issues

Services

  1. Check if a vehicle, part or accessory has been recalled

    Check if a vehicle model, part or accessory has been recalled because of a fault in how it was made

  2. Premises licence (England and Wales)

    You'll need a premises licence if you want to sell alcohol or offer entertainment from a particular venue

  3. Door supervisor licence

    You need a licence if you work as a guard in a licensed premises

  4. Personal licence to sell alcohol (England and Wales)

    You need a licence to sell alcohol from a licensed premises

  5. Vehicle recalls and faults

    What to do if your vehicle, vehicle part or accessory is recalled, has a registered fault and how to report serious safety defect you find

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Guidance and regulation

  1. Alcohol licensing
  2. Package holidays: your consumer rights after Brexit
  3. Gas meter readings and bill calculation
  4. Product safety for manufacturers
  5. Food labelling: giving food information to consumers
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News and communications

  1. Loyal energy customers to pay fair price from today
  2. Proposals for consumer protections when companies collapse unveiled
  3. CMA tackles loyalty penalty charges
  4. Setting standards for the import and export of food
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Research and statistics

  1. Vulnerable consumers
  2. Pricing algorithms research, collusion and personalised pricing
  3. London basin chalk aquifer annual status report
  4. MHRA: business impact target
  5. E. coli bacteraemia: annual trends in voluntary surveillance
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Policy papers and consultations

  1. Low-alcohol product labelling
  2. Care Homes for the elderly – draft consumer law advice
  3. Consumer prepayments on retailer insolvency: government response to the Law Commission report
  4. Government response to nuisance calls & messages consultation: action against directors
  5. Water supply and sewerage licencing regime: standard licence conditions
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Transparency and freedom of information releases

  1. Claims Management Regulator: enforcement actions April 2018 to March 2019
  2. Claims Management Regulator: enforcement actions April 2017 to March 2018
  3. Claims Management Regulator: annual report 2016 to 2017
  4. The Electricity Works (Environmental Impact Assessments) (England and Wales) Regulations 2017: business impact target
  5. Offshore Renewables Decommissioning: business impact target
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Organisations