Consumer rights and issues

Services

  1. Check if a vehicle, part or accessory has been recalled

    Check if a vehicle model, part or accessory has been recalled because of a fault in how it was made

  2. Premises licence (England and Wales)

    You'll need a premises licence if you want to sell alcohol or offer entertainment from a particular venue

  3. Door supervisor licence

    You need a licence if you work as a guard in a licensed premises

  4. Personal licence to sell alcohol (England and Wales)

    You need a licence to sell alcohol from a licensed premises

  5. Vehicle recalls and faults

    What to do if your vehicle, vehicle part or accessory is recalled, has a registered fault and how to report serious safety defect you find

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Guidance and regulation

  1. Alcohol licensing
  2. Product safety for manufacturers
  3. Gas meter readings and bill calculation
  4. Food labelling: giving food information to consumers
  5. Secure by Design
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News and communications

  1. Leading tech companies support code to strengthen security of internet-connected devices
  2. Algorithm research builds on work in digital markets
  3. CMA to investigate ‘loyalty penalty’ super-complaint
  4. Addressing the challenges that vulnerable consumers face
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Research and statistics

  1. Vulnerable consumers
  2. Pricing algorithms research, collusion and personalised pricing
  3. London basin chalk aquifer annual status report
  4. MHRA: business impact target
  5. E. coli bacteraemia: annual trends in voluntary surveillance
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Policy papers and consultations

  1. Small scale DAB licensing consultation
  2. Consultation on the use of a Legislative Reform Order to reform the administration of the Horserace Betting Levy
  3. Payment Protection Insurance Market Investigation Order 2011
  4. Hallmarking by UK Assay Offices overseas
  5. Breathing space: call for evidence
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Transparency and freedom of information releases

  1. Claims Management Regulator: enforcement actions April 2018 to March 2019
  2. Claims Management Regulator: enforcement actions April 2017 to March 2018
  3. Claims Management Regulator: annual report 2016 to 2017
  4. Employment Agencies Standards Inspectorate: Business Impact Target
  5. The Electricity Works (Environmental Impact Assessments) (England and Wales) Regulations 2017: business impact target
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Organisations