What we do

We improve road safety in Great Britain by setting standards for driving and motorcycling, and making sure drivers, vehicle operators and MOT garages follow roadworthiness standards. We also provide a range of licensing, testing, education and enforcement services.

DVSA is an executive agency, sponsored by the Department for Transport.

Read more about what we do

Our policies

  1. Providing effective regulation of freight transport

    Fair and effective regulation to move freight safely and securely by road, rail and water across the UK and abroad.

  2. Making roads safer

    Reducing road accidents through improved enforcement, education, infrastructure and innovation

  3. Reducing greenhouse gases and other emissions from transport

    The government is taking steps to reduce carbon emissions from all forms of transport in the UK

See all our policies


Our announcements

  1. DfT motoring agencies business plans for 2015 to 2016

    • 26 March 2015
    • Written statement to Parliament
  2. HGV task force wins safety award

    • 11 March 2015
    • News story

See all our announcements

Our consultations

Our publications

Our statistics

Our management

Contact DVSA

General enquiries: driving tests, instructors, trainers and Driver CPC

PO Box 280
NE99 1FP

Theory tests: Monday to Friday, 8am to 4pm.
Practical tests: Monday to Friday, 8am to midday.
Instructors and trainers: Monday to Friday, 8am to 6pm (use the fast track service).
Driver CPC: Monday to Friday, 9am to midday.

You’ll need to give us 2 of the following 3 pieces of information if you have a specific enquiry about a practical test:

- your driving licence number
- your theory test pass certificate number
- your practical test booking reference

General enquiries: vehicle testing schemes, activities, bookings, enforcement, operator licensing, bus permits and bus service registrations

The Ellipse
Padley Road


Monday to Friday, 7:30am to 6pm

Customer feedback

Give feedback about the service that you were given when you contacted us. Don't use this form to make a new enquiry - use the contact details above instead.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

Freedom of Information requests

Information Access Team
Second Floor
Berkeley House
Croydon Street


Corporate information

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in the Welsh language scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.