There are different contact details for DVSA depending on your enquiry.

Check the driving section first to see if your question is covered.

Theory tests

You can use the following ways to contact DVSA about theory tests.

DVSA theory test enquiries and booking support
customercare@pearson.com
Telephone: 0300 200 1122 (English bookings)
Telephone: 0300 200 1188 (English enquiries)
Telephone: 0300 200 1133 (Welsh bookings)
Textphone: 0300 200 1166
Fax: 0300 200 1177
Monday to Friday, 8am to 4pm
Find out about call charges

DVSA
PO BOX 381
M50 3UW

Practical tests

You’ll need 2 of the following 3 pieces of information:

  • your driving licence number
  • your theory test pass certificate number
  • your practical test booking reference

DVSA practical test enquiries and booking support
customer.services@dsa.gsi.gov.uk
Telephone: 0300 200 1122 (English)
Telephone: 0300 200 1133 (Welsh)
Fax: 0300 200 1155
Monday to Friday, 8am to midday
Find out about call charges

DVSA
PO Box 280
Newcastle-Upon-Tyne
NE99 1FP

Driver Certificate of Professional Competence (CPC)

Use the following details to contact DVSA about Driver CPC.

cpcre@dsa.gsi.gov.uk
Telephone: 0300 200 1122
Monday to Friday, 9am to midday
Find out about call charges

DVSA fast track phone service

If you’re an approved driving instructor (ADI), you can contact DVSA using the fast track phone service. You’ll need to register to get a fast track phone service code before you call.

Telephone: 0300 200 1122
Monday to Friday, 8am to 6pm
Find out about call charges

Other enquiries

Contact DVSA for help with vehicle testing schemes, activities, bookings, enforcement, operator licensing, section 19 and 22 bus permits and bus service registrations.

enquiries@vosa.gov.uk
Telephone: 0300 123 9000
Monday to Friday, 7:30am to 6pm
Find out about call charges

DVSA
The Ellipse
Padley Road
Swansea
SA1 8AN

Further contact details

Operator licensing online
self.service@vosa.gov.uk

MOT and commercial courses
commercial.training@vosa.gov.uk

You can also contact your local DVSA vehicle test station.