The Driving Standards Agency (DSA) and Vehicle and Operator Services Agency (VOSA) have merged to form the Driver and Vehicle Standards Agency (DVSA).

There are different contact details for the DVSA depending on your enquiry.

Check the driving section first to see if your question is answered there.

Theory tests

You can use the following ways to contact DVSA about theory tests.

DVSA theory test enquiries and booking support
customercare@pearson.com
Telephone: 0300 200 1122 (English bookings), 0300 200 1188 (English enquiries), 0300 200 1133 (Welsh bookings)
Textphone: 0300 200 1166
Fax: 0300 200 1177
Monday to Friday, 8am to 4pm
Find out about call charges

DVSA
PO BOX 381
M50 3UW

Practical tests

You can use the following ways to contact DVSA about practical tests.

DVSA practical test enquiries and booking support
customer.services@dsa.gsi.gov.uk
Telephone: 0300 200 1122 (English), 0300 200 1133 (Welsh)
Textphone: 0300 200 1144
Fax: 0300 200 1155
Monday to Friday, 8am to midday
Find out about call charges

DVSA
PO Box 280
Newcastle-Upon-Tyne
NE99 1FP

General enquiries

You can use the following information to contact DVSA customer support with a general enquiry.

For enquiries relating to driving tests

customer.services@dsa.gsi.gov.uk
Telephone: 0300 200 1122 (English), 0300 200 1133 (Welsh)
Textphone: 0300 200 1144
Fax: 0300 200 1155
Monday to Friday, 8am to midday
Find out about call charges

DSA
PO Box 280
Newcastle-Upon-Tyne
NE99 1FP

For advice on vehicle testing schemes, activities, bookings and enforcement

enquiries@vosa.gov.uk
Telephone: 0300 123 9000
Monday to Friday, 7:30am to 6pm
Find out about call charges

DVSA
The Ellipse
Padley Road
Swansea
SA1 8AN

Customer feedback

You can let DVSA know about the service you received via the customer feedback form.

Further contact details

Operator licensing online
self.service@vosa.gov.uk

MOT and commercial courses
commercial.training@vosa.gov.uk

You can also contact your local DVSA vehicle test station.

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