There are different contact details for DVLA depending on your enquiry.

Check the driving section first to see if your question is answered there.

Registration and tax

Use the email service to contact DVLA about car tax and tax discs, SORN and vehicle registration.

Contact DVLA if you’ve applied for a tax disc and it hasn’t arrived - you’ll need your reference number.

Vehicle Registration and Tax enquiries
Telephone: 0300 790 6802
Fax: 0300 123 0798
Textphone: 18001 0300 123 1279
Lines open: Monday to Friday, 8am to 7pm
Saturday, 8am to 2pm
Find out about call charges

Or write to:

Vehicle Customer Services
DVLA
Swansea
SA99 1AR

This is only a postal address - you can’t get services over the counter at DVLA Swansea.

Driver Check Service

Hire car companies can contact the Driver Check Service to check the licence of someone hiring a car. The driver must give their permission for the check.

Driver Check Service
09061 393 837
Find out about call charges

Driving and medical issues

Use the email service to contact DVLA about driving and medical issues.

Drivers Medical Enquiries
Telephone: 0300 790 6806
Fax: 0845 850 0095
Lines open: Monday to Friday, 8am to 5:30pm
Saturday, 8am to 1pm
Find out about call charges

Or write to:

Drivers Medical Enquiries
DVLA
Swansea
SA99 1TU

This is only a postal address - you can’t get services over the counter at DVLA Swansea.

General information

Use the email service to contact DVLA.

Driver Licensing Enquiries
Telephone: 0300 790 6801
Fax: 0300 123 0784
Textphone: 18001 0300 123 1278
Fax from outside the UK: +44 (0)1792 786 369
Lines open: Monday to Friday, 8am to 7pm
Saturday, 8am to 2pm
Find out about call charges

Or write to:

Drivers Customer Services
Correspondence Team
DVLA
Swansea
SA6 7JL

This is only a postal address - you can’t get services over the counter at DVLA Swansea.

Complaints

Read the complaints procedure if you’re unhappy with the service provided by DVLA.

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