Office access and opening times

How to contact us by phone, fax and email, and the addresses to write to us at.

Customer service and support

We have 2 main customer service and support teams.

General enquiries: driving tests, instructors, trainers and Driver CPC

DVSA
PO Box 280
Newcastle-Upon-Tyne
NE99 1FP

Theory tests: Monday to Friday, 8am to 4pm.
Practical tests: Monday to Friday, 8am to midday.
Instructors and trainers: Monday to Friday, 8am to 6pm (use the fast track service).
Driver CPC: Monday to Friday, 9am to midday.

You’ll need to give us 2 of the following 3 pieces of information if you have a specific enquiry about a practical test:

- your driving licence number
- your theory test pass certificate number
- your practical test booking reference

General enquiries: vehicle testing schemes, activities, bookings, enforcement, operator licensing, bus permits and bus service registrations

DVSA
The Ellipse
Padley Road

Swansea
SA1 8AN

Monday to Friday, 7:30am to 6pm

Our local enforcement offices

If you have a query about a DVSA enforcement issue, you should first contact our customer service centre who will be able to help you. If you’re unable to settle matters with them, you should contact your local enforcement office.

Area 1 - Scotland East Local Enforcement Office

DVSA Livingston GVTS
Grange Road
Houston Industrial Estate

Livingston
EH54 5DE

Area 2 - Scotland West Local Enforcement Office

DVSA Bishopbriggs GTVS
Crosshill Road
Bishopbriggs

Glasgow
G64 2QA

Area 3 - Cumbria Lancashire Tyne and Tees Local Enforcement Office

DVSA Carlisle GVTS
Brunthill Road
Kingstown Industrial Estate

Carlisle
CA3 0EH

Area 4 - Yorkshire and Humberside Local Enforcement Office

DVSA Leeds GVTS
Patrick Green
Woodlesford

Leeds
LS26 8HE

Area 5 - Manchester South Yorkshire and Notts Local Enforcement Office

DVSA Chadderton GVTS
Broadway Business Park
Broadgate
Chadderton

Oldham
OL9 9XA

Area 6 - Merseyside Cheshire and North Wales Local Enforcement Office

DVSA Wrexham GVTS
Llay Road
Llay

Wrexham
LI12 0TL

Area 7 - Staffs and Derbyshire Local Enforcement Office

DVSA Stoke GVTS
Station Road
Cold Meece

Stone
Staffordshire
ST15 0QP

Area 8 - Central Midlands Local Enforcement Office

DVSA Kidderminster GVTS
Worcester Road
Kidderminster
DY11 7RD

Area 9 - East Anglia Lincs and Cambs Local Enforcement Office

DVSA Peterborough GVTS
Saville Road
Westwood

Peterborough
PE3 7PL

Area 10 - Bristol and South Wales Local Enforcement Office

DVSA Bristol GVTS
Merebank Road
Avonmouth

Bristol
BS11 8AQ

Area 11 - South West Local Enforcement Office

DVSA Exeter GVTS
Grace Road
Marsh Barton Trading Estate

Exeter
EX2 8PH

Area 12 - Wessex Local Enforcement Office

DVSA Southampton GVTS
Bottings Industrial Estate
Hillson Road
Botley

Southampton
SO30 2DY

Area 13 - Southern Central Local Enforcement Office

DVSA Mitcham GVTS
Redhouse Road
Croydon
Surrey
CR0 3AQ

Area 14 - South East Local Enforcement Office

DVSA Gillingham GVTS
Ambley Road
Gillingham
Kent
ME8 0SJ

Area 15 - Metropolitan Local Enforcement Office

DVSA Yeading GVTS
Willow Tree Lane
Yeading
Middlesex
UB4 9BS

Area 16 - Hertfordshire Essex and Beds Local Enforcement Office

DVSA Chelmsford GVTS
Hanbury Road
Widford Industrial Estate

Chelmsford
CM1 3DR

Our test centres and stations

You can find your nearest:

Our headquarters

Our headquarters are in Bristol.

DVSA headquarters

DVSA
Berkeley House
Croydon Street

Bristol
BS5 0DA

This map shows the location of and directions to our headquarters.

DVSA Bristol headquarters map

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