Richard Hennessy became Director of Operations (South) at the Driver and Vehicle Standards Agency (DVSA) in April 2017.
Before joining DVSA, Richard had a number of roles at British Gas. The most recent of which were:
- Head of UK Smart Operations and Strategy
- Head of Customer Service Delivery, Wales
Director of Operations (South), DVSA
The director is responsible for providing our driving test and vehicle test services in the East Midlands, East of England, south-east, south-west and London.