What we do

The Department for Work and Pensions (DWP) is responsible for welfare and pension policy and is a key player in tackling child poverty. It is the biggest public service delivery department in the UK and serves over 20 million customers.

DWP is a ministerial department, supported by 12 agencies and public bodies.

Read more about what we do

We work on these topics

  1. Employment

    To boost the number of jobs and create a flexible labour market, the government is modernising employment law while protecting employee rights. To increase the number of people in employment, we need to support them into work through the benefits system and job search support. Read more

  2. Pensions and ageing society

    We are living longer but many people are not saving towards their retirement. By modernising the state pension and protecting important benefits for older people, we will make sure everyone is able to enjoy a secure future. Read more

  3. Welfare

    The benefits system needs to be reformed to be fair, affordable and able to reduce poverty, worklessness and welfare dependency. This will make sure people are helped to move into work while the most vulnerable get the support they need. Read more

  4. UK economy

    All parts of the economy are growing - but the government still has a huge amount to do through continuing to create jobs and supporting businesses to grow. The government is also making sure that the recovery is a recovery for all and this means creating a more educated workforce and taking measures to help with the cost of living. Find progress updates on this page. Read more

Our policies

  1. Helping people to find and stay in work

    How the government is getting Britain working and helping people break the cycle of benefit dependency.

  2. Helping households to cut their energy bills

    How we're helping households to save on their energy bills and supporting people in fuel poverty.

  3. Helping to reduce poverty and improve social justice

    How the government is working to help people overcome complex problems that lead to poverty, to help them change the course of their lives

See all our policies

Our ministers

Our management

Contact DWP

Jobcentre Plus

Contact your nearest office

The Pension Service

Contact your pension centre

Media enquiries

For journalists

Official address

Caxton House
Tothill Street


Address legal documents to DWP Litigation Division.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

Freedom of Information requests

Caxton House
Tothill Street


Corporate information

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in the Welsh language scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.

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