Get advice or information about a claim you’ve already made for Disability Living Allowance, Attendance Allowance or Personal Independence Payment.

Disability Living Allowance (DLA)

Disability Benefits helpline
dcpu.customer-services@dwp.gsi.gov.uk (if you’re 16 or over)
midlands-dbc-customer-services@dwp.gsi.gov.uk (if you’re under 16)
Telephone: 0845 712 3456
Textphone: 0845 722 4433
Monday to Friday, 8am to 6pm
Find out about call charges

Attendance Allowance (AA)

Attendance Allowance helpline
attendance.allowanceenquiries@dwp.gsi.gov.uk
Telephone: 0345 605 6055
Textphone: 0845 604 5312
Monday to Friday, 8am to 6pm
Find out about call charges

Personal Independence Payment (PIP)

PIP helpline
Telephone: 0845 850 3322
Textphone: 0845 601 6677
Monday to Friday, 8am to 6pm
Find out about call charges

There’s a different number if you want to make a claim for PIP.

Postal address for DLA Adult (aged 16 and over)

Disability benefits centre
Warbreck House
Warbreck Hill
Blackpool
Lancashire FY2 0YE

Postal address for DLA Child (under 16)

Disability Benefit Centre 4
Post Handling Site B
Wolverhampton
WV99 1BY

Postal address for Attendance Allowance

Attendance Allowance Service Centre
Warbreck House
Warbreck Hill
Blackpool
Lancashire FY2 0YE

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