Director General, Digital and Transformation

Helen Wylie

Biography

Helen Wylie is Director General for the Digital and Transformation Group at the Department for Work and Pensions (DWP). She was appointed to this role in May 2025.

Helen is also Chief Digital and Information Officer (CDIO) at DWP, a role she took up in November 2024 and retains as part of her current remit.

Helen joined DWP in 2018. Prior to becoming CDIO, Helen held various Digital Director roles across DWP, most latterly as Chief Technology Officer, and played a key role in DWP’s wider service modernisation agenda, helping to shape the organisation for the future.

Before this, Helen worked in a range of senior technology and digital delivery roles across both the public and private sectors, including at the Bank of England, Experian, and TNT Post Group. Helen is strongly people focused and passionate about improving the vital public services DWP provides.

Director General, Digital and Transformation

The Director General, Digital and Transformation is responsible for:

  • leading DWP’s strategic transformation
  • owning and delivering the Department’s change portfolio
  • Designing and delivering DWP’s digital services
  • running DWP’s IT estate

Department for Work and Pensions

Previous roles in government

  • Chief Digital and Information Officer