Neil was appointed as Change Director General in April 2019 in addition to retaining accountability to Parliament as Senior Responsible Owner (SRO) for Universal Credit.
Neil’s career started in a local benefits office administering claims for Income Support. His subsequent roles have included:
- working in policy
- Principal Private Secretary to the Secretary of State
- several executive roles within Jobcentre Plus and its predecessors
- Director General for the Universal Credit Programme since October 2014