We are responsible for:
- understanding and dealing with the causes of poverty rather than its symptoms
- encouraging people to work and making work pay
- encouraging disabled people and those with ill health to work and be independent
- providing a decent income for people of pension age and promoting saving for retirement
- providing value for money and reducing levels of fraud and error
- reducing work-related death and serious injury in workplaces through the Health and Safety Executive
Our priorities are to:
- run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
- increase saving for, and security in, later life
- create a fair and affordable welfare system which improves the life chances of children
- deliver outstanding services to our customers and claimants
- deliver efficiently: transform the way we deliver our services to reduce costs and increase efficiency
Read our outcome delivery plan to find out more about how we are performing against our objectives.
Who we are
We provide our services in a number of ways, for example through Jobcentre Plus, The Pension Service, the Child Maintenance Service and partner organisations.
Read about our service standards.
Carers and disability benefits
We deal with carers and disability benefits including:
Jobcentre Plus helps people move from benefits into work and helps employers advertise jobs. It also deals with benefits for people who are unemployed or unable to work because of a health condition or disability.
The Pension Service
The Pension Service provides pensions, benefits and retirement information for current and future pensioners in the UK and abroad. This includes:
Child Support Agency and Child Maintenance Service
Child maintenance is financial support that helps towards a child’s everyday living costs when the parents have separated. For people who can’t make their own family-based arrangements, the Child Support Agency and Child Maintenance Service:
- calculate how much maintenance the paying parent should pay to the receiving parent
- collect the maintenance payments, if necessary
Child Maintenance Options
Our Child Maintenance Options service provides impartial information and support to help both parents make informed choices about child maintenance. It can also help them to set up their own, family-based arrangements.