The Pension Service helps with State Pension eligibility, claims and payments.

You can claim online to get your State Pension paid directly into your bank account when you’re within 4 months of your State Pension age.

Claiming your State Pension for the first time
Telephone: 0800 731 7898
Textphone: 0800 731 7339
Monday to Friday, 8am to 6pm (except public holidays)
Find out about call charges

Change of circumstances

Call the State Pension enquiries line to report a change, eg your address, spouse or partner, or bank account details.

State Pension enquiries
Telephone: 0845 606 0265
Textphone: 0845 606 0285
Monday to Friday, 8am to 6pm
Find out about call charges

Contact the International Pension Centre if you’re abroad and have a state pension enquiry.

You can also make a complaint about the Pension Service.

Write to the Pension Service

You’ll need to find your local pension centre if you want to write to the Pension Service. You can also get the phone number. You’ll need to have your postcode.

State Pension statements

Contact the Future Pension Centre for a State Pension statement.

You can get independent advice from Citizens Advice.

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