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Contact the Pension Service
The Pension Service helps with State Pension eligibility, claims and payments.
Claiming your State Pension for the first time
You can claim online to get your State Pension paid directly into your bank account when you’re within 4 months of your State Pension age.
Help making a claim
Telephone: 0800 731 7898
Textphone: 0800 731 7339
Monday to Friday, 8am to 6pm (except public holidays)
Find out about call charges
Technical help with the online service
Telephone: 0345 604 3349
Textphone: 0345 604 3412
Monday to Friday, 8am to 6pm (except public holidays)
Find out about call charges
Change in circumstances
Report a change, eg your address, spouse or partner, or bank account details.
Report a change in circumstances
Telephone: 0345 606 0265
Textphone: 0345 606 0285
Monday to Friday, 8am to 6pm
Find out about call charges
Contact the International Pension Centre if you’re abroad and have a state pension enquiry.
You can also make a complaint about the Pension Service.
State Pension statements
Get a State Pension statement online or by contacting the Future Pension Centre.
Write to the Pension Service
Find your local pension centre if you want to write to the Pension Service. You can also get the phone number. You’ll need your postcode.
Complain about the Pension Service
Contact the Department for Work and Pensions to complain about the Pension Service.
You can get independent advice from Citizens Advice.