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You can apply for the right to deal with the benefits of someone who cannot manage their own affairs because they’re mentally incapable or severely disabled.
Only 1 appointee can act on behalf of someone who is entitled to benefits (the claimant) from the Department for Work and Pensions (DWP).
An appointee can be:
As an appointee you’re responsible for making and maintaining any benefit claims. You must:
If the benefit is overpaid, depending on the circumstances, you could be held responsible.
Who you phone to apply to depends on the benefit:
There’s a different process for tax credits.
DWP arranges to visit the claimant to assess if an appointee is needed.
DWP interviews you to make sure you’re a suitable appointee.
During the interview, you and the interviewer fill out an appointee application form (Form BF56)
If DWP agrees with the application you’ll be sent Form BF57 (confirming you’ve been formally appointed to act for the claimant). You’re not the appointee until this happens.
Once you’re authorised, DWP will monitor the situation to make sure it’s still suitable for you and the claimant.
Contact DWP immediately if you want to stop being an appointee. Phone the benefit office that deals with the claim - the number will be on any letters they’ve sent you.
Your appointment can be stopped if:
Don’t include personal or financial information like your National Insurance number or credit card details.
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