Manage an existing benefit, payment or claim

Sign in to your account, report changes, find out about overpayments, or appeal a decision. Includes existing Universal Credit and tax credits claims.

Manage your benefit, payment or claim online

• Sign in to your Universal Credit account
• Sign in to your childcare account
• Sign in to your Help to Save account
• Manage your tax credits
• Child Tax Credit
• Working Tax Credit
• How to renew tax credits
• Send your fit note for your ESA claim

Payments

• How and when your benefits are paid
• Get an advance on your first benefit payment
• Tax credits: your payment dates
• Child Benefit payment dates
• Appointment to check your benefit payment
• Payment Exception Service
• Help paying bills using your benefits
• Disability premiums
• Cold Weather Payment
• Winter Fuel Payment
• Christmas Bonus

Tell us if something has changed

• Benefits: report a change in your circumstances
• Claiming benefits if you live, move or travel abroad
• Going into hospital if you get benefits
• Benefits and prison
• Carer's Allowance: report changes
• Report changes that affect your tax credits
• Report changes that affect your Child Benefit
• Become an appointee for someone claiming benefits

Total amount of benefit you can get ('benefit cap')

• Benefit cap

Appeal or complain about a decision

• Challenge a benefit decision (mandatory reconsideration)
• Appeal a benefit decision
• Appeal a Housing Benefit decision
• Complain to the Independent Case Examiner
• Child Benefit complaints
• Tax credits: appeals and complaints

Overpayments and fraud

• Benefit overpayments
• Benefit fraud
• Report benefit fraud
• Fraud and Error Prevention Service centres
• Repay Child Benefit overpayments
• Tax credits overpayments