If you think someone is committing benefit fraud you can report it online to the Department for Work and Pensions (DWP)

What you need to know

Start now on the Targeting Benefit Thieves website

There has to be a good reason for investigating someone for benefit fraud - so you’ll need to give as much of the following information as possible:

  • the name and address of the person you’re reporting and their partner, if they have one
  • a description of the person
  • the type of benefit theft you think they are committing and why you suspect them
  • information about their employer, if you think they’re working
  • information about their vehicle, if they have one

The information you provide is strictly confidential.

You don’t have to give your name unless you want to.

  • Includes offline steps

You can also report benefit fraud by telephone or post.

National Benefit Fraud Hotline (NBFH)

Telephone: 0800 854 440
Textphone: 0800 328 0512
Welsh Telephone: 0800 678 3722

Monday to Friday, 8am to 6pm

PO Box 224

What happens after you report someone

The DWP Fraud Investigation Service will look at the information you give. If you’ve given enough information, they’ll check the person’s benefit claim.

The Fraud Investigation Service isn’t allowed to tell you the outcome.

Sometimes no action is taken. It might be that the person has declared a change in their circumstances and their benefit is not affected by it.

The Fraud Investigation Service will only take action if they find the person has been committing benefit fraud. Action can include removing a person’s benefits and taking them to court.

Find out more about benefit fraud on the Targeting benefit thieves website.

Get started on the Targeting Benefit Thieves website

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