Benefits are usually paid straight into your bank, building society or credit union account - if you don’t have one you could get paid using a Post Office card account.
If your payment is due on a bank holiday, you’ll be paid on the last working day before the holiday.
How often you’re paid
|Benefit||How often it’s paid|
|Attendance Allowance||Usually every 4 weeks|
|Basic State Pension||Usually every 4 weeks|
|Carer’s Allowance||Weekly in advance, or every 4 or 13 weeks|
|Child Benefit||Usually every 4 weeks - or weekly if you’re a single parent or you or your partner get certain benefits. Bank holiday payment dates may be different.|
|Disability Living Allowance||Usually every 4 weeks|
|Employment and Support Allowance||Usually every 2 weeks|
|Jobseeker’s Allowance||Usually every 2 weeks|
|Pension Credit||Usually every 4 weeks|
|Personal Independence Payment||Usually every 4 weeks|
|Tax credits, eg Working Tax Credits||Every 4 weeks or weekly. Check your payment date if you’re paid every 4 weeks. Bank holiday payment dates may be different.|
|Universal Credit||Every month|
How your benefits are paid
You’ll be asked for your bank, building society or credit union account details when you claim. You can only get paid in a different way if you have problems opening or managing an account.
Child Benefit, Guardian’s Allowance and Tax Credits
The money for these benefits can’t be paid into:
- Child Trust Fund accounts
- children’s accounts
- business and building society accounts that use a passbook
- National Savings and Investments (NS&I) accounts (apart from NS&I Investment Accounts and Direct Saver Accounts)
- some mortgage accounts
- a Nationwide account in someone else’s name
ISAs (Individual Savings Accounts) have limits on the amount of money that can be paid into them. It’s recommended you don’t use these for Child Benefit.
Post Office card accounts
Post Office card accounts are specifically designed for those who can’t manage a Bank, Building Society or Credit Union account. You can only use them to get payments of your benefits, state pension or tax credits.
You can’t use a Post Office card account to:
- have any income paid into your account, eg your wages or salary
- set up any Direct Debit payments, eg paying bills or your rent
If you receive Universal Credit, contact your work coach if you don’t have a bank, building society or credit union account.
Open a Post Office card account
To open an account you’ll need:
- to contact the office that pays your benefit
- proof of identity, eg a passport
- proof of where you’re living, eg a recent bill with your name and address on it
If you don’t have a bank or Post Office card account, contact the office that pays your benefit to find out how to get your benefits paid.
Paying back benefits
You can repay benefits and allowances you get but feel you don’t need.
Write to the department that paid the benefit. Their address will be on any letter you’ve received from them.
Include a cheque made payable to the department, along with your National Insurance number and details of the payment, eg the date and the amount.
You can only repay tax credits or Child Benefit if you’ve been overpaid.