GOV.UK
International Pension Centre
Get advice or information about pensions and benefits if you live abroad or have lived abroad.
You can contact the International Pension Centre (IPC) using the online enquiry form.
You need to report changes to your personal details (eg your address or bank details) by telephone or letter.
Telephone
State Pension
Telephone: +44 (0) 191 218 7777
Textphone: +44 (0) 191 218 7280
Monday to Friday, 8am to 6pm
Pro-rata Employment and Support Allowance (PRESA)
If you were given PRESA under European Community regulations.
Telephone +44 (0) 191 218 7680
Monday to Friday, 8am to 5pm
Employment and Support Allowance (ESA)
If you were given ESA under UK regulations.
Telephone +44 (0) 191 218 2050
Monday to Friday, 8am to 5pm
Industrial Injuries Disablement Benefit (IIDB)
Telephone +44 (0) 191 218 7650
Monday to Friday, 8am to 5pm
Jobseeker’s Allowance
Telephone +44 (0) 191 218 7652
Monday to Friday, 8am to 5pm
Bereavement Benefit or Widows Pension
If you’re under UK State Pension age
Telephone +44 (0) 191 218 7608
Monday to Friday, 8am to 5pm
Incapacity Benefit and Maternity Allowance
Telephone +44 (0) 191 218 7644
Monday to Friday, 8am to 5pm
Post
If you want to send items by courier, check they can deliver to the postcode - otherwise they may return your post to you at your own cost.
The Pension Service 11
Mail Handling Site A
Wolverhampton
WV98 1LW
United Kingdom
If your pension or benefit payment is delayed
If you live abroad and your payment is due in the same week as a US bank holiday, it could arrive one day late. This is because a US company processes these payments.
Read about pensions and benefits
You can read guidance on pensions and benefits including: