Services

  1. Civil enforcement remedies: consultation on extending the range of remedies available to public enforcers of consumer law - response form

    Respond by 31 December 2012. Template for responses to the consultation on proposals to extend the range of remedies available to enforcers …

  2. Civil enforcement remedies: extending the range of remedies available to public enforcers of consumer law -impact assessment

    Assesses the impact of proposals to extend the range of remedies available to enforcers of consumer law. Analyses options that aim to increase…

  3. Cyfreithiau symlach, hawliau cadarnach: fersiwn gryno o ymgynghoriad y llywodraeth ar gyflenwi nwyddau, gwasanaethau a chynnwys digidol - ffurflen ymateb

    Respond by 5 October 2012. Welsh language template for responses to a consultation on the supply of goods, services and digital content. See…

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Guidance and regulation

  1. Secure by Design
  2. Unfair contract terms: CMA37
  3. Consumer Protection from Unfair Trading Regulations - traders: OFT1008
  4. Textile products labelling guidance
  5. Consumer Protection from Unfair Trading Regulations - businesses: OFT979
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News and communications

  1. Leading tech companies support code to strengthen security of internet-connected devices
  2. Algorithm research builds on work in digital markets
  3. Addressing the challenges that vulnerable consumers face
  4. CMA launches court action against viagogo
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Research and statistics

  1. Vulnerable consumers
  2. Pricing algorithms research, collusion and personalised pricing
  3. Buying and selling homes: consumer experience study
  4. Warm Home Discount Reconciliation Regulations: government response to consultation
  5. Consumer protection measures applying to ticket resale: Waterson review
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Policy papers and consultations

  1. Care Homes for the elderly – draft consumer law advice
  2. Updating consumer protection in the package travel sector
  3. Laser pointers: call for evidence
  4. Cost of energy review: call for evidence
  5. Draft Domestic Gas and Electricity (Tariff Cap) Bill
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Transparency and freedom of information releases

  1. Claims Management Regulator: enforcement actions April 2018 to March 2019
  2. British Hallmarking Council: 2015 corporate statement
  3. Consumer safety report: enforcement arrangements and performance statistics
  4. Consumer Protection Partnership: priorities 2014 to 2015
  5. Consumer Protection Partnership: priorities 2013 to 2014
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