Services

  1. Cyfreithiau symlach, hawliau cadarnach: fersiwn gryno o ymgynghoriad y llywodraeth ar gyflenwi nwyddau, gwasanaethau a chynnwys digidol - ffurflen ymateb

    Respond by 5 October 2012. Welsh language template for responses to a consultation on the supply of goods, services and digital content. See…

  2. Civil enforcement remedies: consultation on extending the range of remedies available to public enforcers of consumer law - response form

    Respond by 31 December 2012. Template for responses to the consultation on proposals to extend the range of remedies available to enforcers …

  3. Civil enforcement remedies: extending the range of remedies available to public enforcers of consumer law -impact assessment

    Assesses the impact of proposals to extend the range of remedies available to enforcers of consumer law. Analyses options that aim to increase…

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Guidance and regulation

  1. Package holidays: your consumer rights after Brexit
  2. Your consumer rights after Brexit
  3. Buying a timeshare in the EU: your consumer rights after Brexit
  4. Resolving disputes with business: your consumer rights after Brexit
  5. Unfair contract terms: CMA37
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News and communications

  1. Setting standards for the import and export of food
  2. Government Chemist work regarding management of food allergens
  3. GC responds to the FSA review of food standards delivery
  4. CMA proposes major funerals probe after identifying serious concerns
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Research and statistics

  1. Vulnerable consumers
  2. Pricing algorithms research, collusion and personalised pricing
  3. Buying and selling homes: consumer experience study
  4. Warm Home Discount Reconciliation Regulations: government response to consultation
  5. Consumer protection measures applying to ticket resale: Waterson review
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Policy papers and consultations

  1. Care Homes for the elderly – draft consumer law advice
  2. Updating consumer protection in the package travel sector
  3. Laser pointers: call for evidence
  4. Cost of energy review: call for evidence
  5. Draft Domestic Gas and Electricity (Tariff Cap) Bill
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Transparency and freedom of information releases

  1. Claims Management Regulator: enforcement actions April 2018 to March 2019
  2. British Hallmarking Council: 2015 corporate statement
  3. Consumer safety report: enforcement arrangements and performance statistics
  4. Consumer Protection Partnership: priorities 2014 to 2015
  5. Consumer Protection Partnership: priorities 2013 to 2014
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