Department for Environment, Food & Rural Affairs
for Environment
Food & Rural Affairs
Featured
Ambitious roadmap for a cleaner, greener country
Press release
Five-year delivery plan to restore nature and improve the environmental quality of the air, our waters and our land
Find out about the latest bird flu situation in England and guidance for bird keepers and the public.
Government speeds up Sustainable Farming Incentive roll-out with new sets of paid actions to support food production and environmentally responsible farming.
A new cash incentive system, placing deposits on drinks bottles and cans, will boost recycling from 2025
New Great Britain-wide strategy sets out five-year vision for plant health and biosecurity
Farmers urged to step up and take advantage of benefits of increased payments under new, fairer farming system
Latest from the Department for Environment, Food & Rural Affairs
What we do
We are responsible for improving and protecting the environment. We aim to grow a green economy and sustain thriving rural communities. We also support our world-leading food, farming and fishing industries.
Defra is a ministerial department, supported by 33 agencies and public bodies.
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Contact Defra
Defra Helpline
2 Marsham Street
London
SW1P 4DF
United Kingdom
Telephone (UK only)
03459 33 55 77
Telephone (from outside the UK)
+44 20 7238 6951
The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at www.gov.uk/call-charges), alternatively you can email us.
We aim to respond to queries within 20 working days, however due to the current volumes of correspondence we are receiving there could be a significant delay.
Defra Rural Services helpline
Telephone
03000 200 301
Contact the Defra Rural Services helpline for farming-related advice.
Monday to Friday, 8.30am to 5pm.
You should also call us 24/7 to report suspicion of notifiable disease in animals.
Find out about call charges at www.gov.uk/call-charges.
Pet Travel Scheme helpline
Eden Bridge House
Lowther Street
Carlisle
CA3 8DX
United Kingdom
Pet Travel Scheme helpline
0370 241 1710
Monday to Friday, 8:30am to 5pm (closed on bank holidays).
Find out about call charges at www.gov.uk/call-charges.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests
Seacole Building
2 Marsham Street
London
SW1P 4DF
United Kingdom
During the COVID-19 outbreak, we will not be answering any postal queries. Please send your queries by email. If you send an email, please remember to include a return email address.
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