What we do

We are the UK government department responsible for policy and regulations on environmental, food and rural issues.

Defra is a ministerial department, supported by 35 agencies and public bodies.

Read more about what we do

Our ministers

Our management

Contact Defra

Defra Helpline

Nobel House
17 Smith Square
London

SW1P 3JR

The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:00 am to 6:00 pm (find out about call charges at www.gov.uk/call-charges). Alternatively you can email us at defra.helpline@defra.gsi.gov.uk or write to us at the postal address given above. We aim to reply to emails or letters within fifteen working days.

Pet Travel Scheme helpline

Pet Travel Section
Animal and Plant Health Agency
Hadrian House, Wavell Drive
Rosehill Industrial Estate
Carlisle
CA1 2TB

Monday to Friday, 8am to 6pm (closed on bank holidays). Find out about call charges at www.gov.uk/call-charges.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests

Customer Contact Unit
7th Floor
Nobel House
17 Smith Square

London
SW1P 3JR

High profile groups within Defra

Corporate information

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information.