Department for Environment, Food & Rural Affairs

Latest from the Department for Environment, Food & Rural Affairs

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What the Department for Environment, Food & Rural Affairs does

We are responsible for improving and protecting the environment. We aim to grow a green economy and sustain thriving rural communities. We also support our world-leading food, farming and fishing industries.

Defra is a ministerial department, supported by 33 agencies and public bodies.

Read more about what we do

Documents

Transparency and freedom of information releases

See all transparency and freedom of information releases

Our ministers

Our management

Permanent Secretary
Director General for Environment, Rural and Marine
Director General, Chief Operating Officer
Director General for Food, Farming and Biosecurity
Director General for Strategy and Change
Director General for International and Borders
Defra Chief Scientific Adviser
Director General, Chief Veterinary Officer
Lead non-executive board member
Non-executive board member
Non-executive board member
Non-executive board member
Non-executive board member with responsibility for the Union
Ex officio Defra board member
Ex officio Defra board member

Contact Defra

Defra Helpline

Seacole Building
2 Marsham Street
London
SW1P 4DF
United Kingdom

Telephone (UK only)

03459 33 55 77

Telephone (from outside the UK)

+44 20 7238 6951

The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at www.gov.uk/call-charges), alternatively you can email us.

Postal queries are unlikely to be answered until lockdown restrictions are relaxed, as the majority of our staff are working from home.

We aim to respond to queries within 20 working days, however due to the current volumes of correspondence we are receiving there could be a significant delay.

Defra Rural Services helpline

Telephone

03000 200 301

Contact the Defra Rural Services helpline for farming-related advice.
Monday to Friday, 8.30am to 5pm.
You should also call us 24/7 to report suspicion of notifiable disease in animals.
Find out about call charges at www.gov.uk/call-charges.

Pet Travel Scheme helpline

Pet Travel Section
Eden Bridge House
Lowther Street
Carlisle
CA3 8DX
United Kingdom

Pet Travel Scheme helpline

0370 241 1710

Monday to Friday, 8:30am to 5pm (closed on bank holidays).
Find out about call charges at www.gov.uk/call-charges.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests

Customer Contact Unit
Seacole Building
2 Marsham Street
London
SW1P 4DF
United Kingdom

During the COVID-19 outbreak, we will not be answering any postal queries. Please send your queries by email. If you send an email, please remember to include a return email address.

High profile groups within Defra