Department for Environment, Food & Rural Affairs
for Environment
Food & Rural Affairs
Featured
Countries sign up to back ‘30by30’ and plans to pilot greater protections for England’s waters launched.
Government launches second Animal Welfare Bill to protect pets, livestock and wild animals
Press release
The new Bill will improve welfare standards through a wide range of measures
Crackdown on livestock worrying in England and Wales
Press release
New measures introduced through the Kept Animals Bill
Scheme offers greater flexibility and recognition of the benefits woodland can provide for people and wildlife.
UK secures historic G7 commitments to tackle climate change and halt biodiversity loss by 2030
Press release
G7 Environment and Climate ministers commit to tackle climate change
Mandatory and additional biosecurity measures in England, Scotland and Wales are due to be lifted from midday on Saturday 15 May
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What the Department for Environment, Food & Rural Affairs does
We are the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people’s day-to-day life, from the food we eat, and the air we breathe, to the water we drink.
Defra is a ministerial department, supported by 33 agencies and public bodies.
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Contact Defra
Defra Helpline
2 Marsham Street
London
SW1P 4DF
United Kingdom
Telephone (UK only)
03459 33 55 77
Telephone (from outside the UK)
+44 20 7238 6951
The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at www.gov.uk/call-charges), alternatively you can email us.
Postal queries are unlikely to be answered until lockdown restrictions are relaxed, as the majority of our staff are working from home.
We aim to respond to queries within 20 working days, however due to the current volumes of correspondence we are receiving there could be a significant delay.
Defra Rural Services helpline
Telephone
03000 200 301
Contact the Defra Rural Services helpline for farming-related advice.
Monday to Friday, 8.30am to 5pm.
You should also call us 24/7 to report suspicion of notifiable disease in animals.
Find out about call charges at www.gov.uk/call-charges.
Pet Travel Scheme helpline
Eden Bridge House
Lowther Street
Carlisle
CA3 8DX
United Kingdom
Pet Travel Scheme helpline
0370 241 1710
Monday to Friday, 8:30am to 5pm (closed on bank holidays).
Find out about call charges at www.gov.uk/call-charges.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests
Seacole Building
2 Marsham Street
London
SW1P 4DF
United Kingdom
During the COVID-19 outbreak, we will not be answering any postal queries. Please send your queries by email. If you send an email, please remember to include a return email address.
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