Media enquiries

For general enquiries you should contact the Defra helpline:

Defra Helpline

Seacole Building
2 Marsham Street

Contact form

Telephone (UK only) 03459 33 55 77

Telephone (from outside the UK) +44 20 7238 6951

The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at, alternatively you can email us.

Postal queries are unlikely to be answered until lockdown restrictions are relaxed, as the majority of our staff are working from home.

We aim to respond to queries within 20 working days, however due to the current volumes of correspondence we are receiving there could be a significant delay.

Defra press office contacts

Journalists can contact the Defra press office:


For media queries between 9am and 6pm on weekdays:

Out of hours

For media queries before 9am and after 6pm on weekdays, and on weekends and public holidays:

  • Telephone: 0345 051 8486