The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at www.gov.uk/call-charges). Alternatively you can email us, or write to us at the postal address given above. We aim to reply to emails within fifteen working days. During the COVID-19 outbreak, as we work from home, responses to postal queries will be significantly delayed.
Defra press office contacts
Journalists can contact the Defra press office through the following numbers:
For media queries between 9am and 6pm on weekdays:
Telephone: 0330 041 6560
Out of hours
For media queries before 9am and after 6pm on weekdays, and on weekends and public holidays: