For general enquiries you should contact the Defra helpine:
17 Smith Square
Telephone (UK only) 03459 33 55 77
Telephone (from outside the UK) +44 20 7238 6951
The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5:00pm (find out about call charges at www.gov.uk/call-charges). Alternatively you can email us at firstname.lastname@example.org or write to us at the postal address given above. We aim to reply to emails or letters within fifteen working days.
Defra press office contacts
Journalists can contact the Defra press office through the following numbers:
Out of hours
For media queries before 9am and after 6pm on weekdays, and on weekends and public holidays.
- Telephone: 0345 051 8486
Farming, protection and welfare
Covering animal health, animal welfare, farming, plant health and pesticides.
- Telephone: 020 8225 7318
Food, fisheries, rural and landscape
Covering food trade and exports, food policy, fisheries, trees and forestry, rights of way.
- Telephone: 020 8225 7319
Water, environment and wildlife
Covering water policy, flooding and coastal erosion, air quality, waste and waterways.
- Telephone: 020 8225 7317
Corporate and planning
Ensuring that all dates for Defra announcements, consultations and speeches are strategically co-ordinated across government. Lead on Freedom of Information Act (FOIA) and better regulation.
- Telephone: 020 8225 7320
Head of News
- Telephone: 020 8225 7321