Media enquiries

For general enquiries you should contact the Defra helpline:

Defra Helpline

Seacole Building
2 Marsham Street


The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at Alternatively you can email us, or write to us at the postal address given above. We aim to reply to emails within fifteen working days. During the COVID-19 outbreak, as we work from home, responses to postal queries will be significantly delayed.

Defra press office contacts

Journalists can contact the Defra press office through the following numbers:


For media queries between 9am and 6pm on weekdays:

  • Telephone: 0330 041 6560

Out of hours

For media queries before 9am and after 6pm on weekdays, and on weekends and public holidays:

  • Telephone: 0345 051 8486