Competition and Markets Authority

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  2. Coronavirus: Report a business behaving unfairly
  3. Consumer protection law
  4. Mergers
  5. Regulatory appeals and references
  6. Competition law and cartels
  7. Markets

Featured

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Press release

£47m in overdraft refunds to bank customers after CMA action

In the last 2 years, the CMA has secured more than £47 million in refunds for customers whose banks failed to properly warn them about unarranged overdraft charges.

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News story

CMA investigates misleading online reviews

The CMA has launched an investigation into several major websites to see whether they are doing enough to protect shoppers from fake and misleading reviews.

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News story

Update on CMA COVID-19 Taskforce

The CMA has published a second update from its COVID-19 Taskforce, which monitors and responds to competition and consumer problems arising from the pandemic.

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Campaign

Cheating or Competing?

The new CMA campaign shines a light on the illegal business practices of price-fixing, bid rigging and market sharing.

white text on a blue background, text reads: CMA Coronavirus response

Collection

CMA coronavirus (COVID-19) response

Information about how the Competition and Markets Authority is responding to the ongoing coronavirus (COVID-19) outbreak.

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Service

Report a business behaving unfairly during the Coronavirus (COVID-19) outbreak

Use this service to report a business you believe is behaving unfairly during the Coronavirus (COVID-19) outbreak.

Latest from the Competition and Markets Authority

  1. Bauer Media Group merger inquiry
    • CMA case
  2. Nortriptyline investigation: anti-competitive agreement and conduct
    • CMA case
  3. Ofwat Price Determinations
    • CMA case

See all latest documents

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What the Competition and Markets Authority does

We work to promote competition for the benefit of consumers, both within and outside the UK. We have staff in London, Edinburgh, Belfast and Cardiff.

CMA is a non-ministerial department.

Read more about what we do

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Services

  1. Accepting returns and giving refunds: the law
  2. Marketing and advertising: the law
See all services

Guidance and regulation

  1. Coronavirus (COVID-19): CMA statement on consumer protection law in relation to cancellations and refunds complaints
    • Guidance
  2. Unfair contract terms: CMA37
    • Guidance
See all guidance and regulation

News and communications

  1. £47m in overdraft refunds to bank customers after CMA action
    • Press release
  2. CMA letter to RBSG on 2 breaches of the Retail Banking Order
    • Correspondence
See all news and communications

Research and statistics

  1. CMA coronavirus taskforce update: 21 May 2020
    • Research
  2. Analysis of the investigation of the proposed acquisition of PacBio by Illumina
    • Research
See all research and statistics

Policy papers and consultations

  1. Procedure for dealing with requests to carry out the test in Schedule 4 to the Groceries Market Investigation (Controlled Land) Order 2010
    • Open consultation
  2. Competition and Markets Authority annual plan 2020 to 2021
    • Closed consultation
See all policy papers and consultations

Transparency and freedom of information releases

  1. CMA panel member biographies and disclosures of interest
    • Corporate report
  2. CMA board meetings minutes: April 2020
    • Transparency
See all transparency and freedom of information releases

Our management

The Rt Hon Lord Andrew Tyrie
The Rt Hon Lord Andrew Tyrie
Chair of the Competition and Markets Authority
Dr Andrea Coscelli CBE
Dr Andrea Coscelli CBE
Chief Executive of the Competition and Markets Authority
Dr Michael Grenfell
Executive Director, Enforcement
Andrea Gomes da Silva
Executive Director, Markets and Mergers
Erik Wilson CBE
Executive Director, Corporate Services
Sarah Cardell
General Counsel
Dr Mike Walker
Chief Economic Adviser
William Kovacic
Non-Executive Director
Amelia Fletcher OBE
Non-Executive Director
Jonathan Scott
Non-Executive Director
Martin Coleman
Non-Executive Director and Panel Chair
Kirstin Baker CBE
Panel Member Non-Executive Director and Panel Inquiry Chair
Cynthia Dubin
Non-Executive Director

Contact CMA

Report a business behaving unfairly during the coronavirus outbreak

Contact Form: Report a business behaving unfairly during the coronavirus outbreak

Use our online form to report a business behaving unfairly during the coronavirus (COVID-19) outbreak.

General enquiries

Competition and Markets Authority
The Cabot
25 Cabot Square
London
E14 4QZ
United Kingdom

Email

general.enquiries@cma.gov.uk

General enquiries

020 3738 6000

The CMA has offices in London, Edinburgh, Cardiff and Belfast.

We may record phone calls on any of our lines for training and quality purposes.

Media enquiries

Email

press@cma.gov.uk

Press office

020 3738 6460

Out-of-hours mobile (for urgent media requests only)

07774 134814

During working hours, please contact the main press office number. For any urgent out of hours media questions, contact the out of hours mobile.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

FOI requests

FOI request
Information Access Team
Competition and Markets Authority
The Cabot
25 Cabot Square
London
E14 4QZ
United Kingdom

Email

foiarequests@cma.gov.uk

Corporate information

Jobs and contracts

  1. Procurement at CMA
  2. Working for CMA
  3. Jobs

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information.