Environment Agency

Latest from the Environment Agency

What the Environment Agency does

We work to create better places for people and wildlife, and support sustainable development.

EA is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs.

Read more about what we do


Transparency and freedom of information releases

See all transparency and freedom of information releases

Our management

Chief Executive
Executive Director of Operations
Executive Director of Environment and Business
Executive Director of Flood and Coastal Risk Management
Chief of Staff

Contact EA

General enquiries

National Customer Contact Centre
PO Box 544
S60 1BY
United Kingdom


03708 506 506

Telephone from outside the UK (Monday to Friday, 8am to 6pm GMT)

+44 (0) 114 282 5312

Monday to Friday, 8am to 6pm.

Due to the current health emergency we have reduced the times our phone lines are open. This is under review and we hope to be able to extend them soon. If possible please contact us by email at enquiries@environment-agency.gov.uk.

The impact of COVID-19 on our teams means you may experience some delays in responses as most of our staff will be working from home. We are currently unable to deal with post sent to our offices in the usual way.

Environment incident hotline

Telephone (24 hour service)

0800 80 70 60


Telephone (24 hour service)

0345 988 1188

Type talk (for the hard of hearing)

0345 602 6340

Report fraud to the Environment Agency

Main switchboard

03708 506 506

If you suspect or know that someone is committing fraud or other malpractice against the Environment Agency, contact us in confidence. We will seek to prosecute where appropriate and recover lost funds.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

FOI requests

Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests
PO Box 544
S60 1BY
United Kingdom

Main switchboard

03708 506 506

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.