Telephone from outside the UK (Monday to Friday, 8am to 6pm GMT)
+44 (0) 114 282 5312
Monday to Friday, 8am to 6pm.
Due to the current health emergency we have reduced the times our phone lines are open. This is under review and we hope to be able to extend them soon. If possible please contact us by email at firstname.lastname@example.org.
The impact of COVID-19 on our teams means you may experience some delays in responses as most of our staff will be working from home. We are currently unable to deal with post sent to our offices in the usual way.
If you suspect or know that someone is committing fraud or other malpractice against the Environment Agency, contact us in confidence. We will seek to prosecute where appropriate and recover lost funds.
Legal and statutory documents
Environment Agency Legal Services Horizon House Deanery Road Bristol BS1 5AH United Kingdom
All statutory and legal documents (as well as all important and time-critical correspondence), should be served by email to LegalSupport@environment-agency.gov.uk, with a hard copy posted to the address above.
Throughout the pandemic we will be prioritising important and time critical work; post will not be routinely monitored during the pandemic. You should only use alternative contact details if you have been formally notified in writing by an Environment Agency legal representative. All other correspondence including complaints should be sent to email@example.com.