Environment Agency

Latest from the Environment Agency

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What we do


Research and statistics

See all research and statistics

Transparency and freedom of information releases

See all transparency and freedom of information releases

Our management

Chief Executive
Executive Director of Environment and Business
Executive Director for Local Operations
Executive Director of Flood and Coastal Risk Management
Executive Director for Strategy, Transformation and Assurance

Contact EA

General enquiries

National Customer Contact Centre
PO Box 544
S60 1BY
United Kingdom


03708 506 506

Telephone from outside the UK (Monday to Friday, 8am to 6pm GMT)

+44 (0) 114 282 5312

Monday to Friday, 8am to 6pm.

Environment incident hotline

Telephone (24 hour service)

0800 80 70 60


Telephone (24 hour service)

0345 988 1188

Type talk (for the hard of hearing)

0345 602 6340

Report serious wrongdoing

How to report whistleblowing concerns to the Environment Agency.

Report fraud to the Environment Agency

Main switchboard

03708 506 506

If you suspect or know that someone is committing fraud or other malpractice against the Environment Agency, contact us in confidence. We will seek to prosecute where appropriate and recover lost funds.

Legal and statutory documents

Environment Agency
Legal ServicesHorizon House Deanery Road
United Kingdom

All statutory and legal documents (as well as all important and time-critical correspondence), should be served by email to LegalSupport@environment-agency.gov.uk, with a hard copy posted to the address above. You should only use alternative contact details if you have been formally notified in writing by an Environment Agency legal representative.

All other correspondence including complaints should be sent to enquiries@environment-agency.gov.uk.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

FOI requests

Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests
PO Box 544
S60 1BY
United Kingdom

Main switchboard

03708 506 506

High profile groups within EA

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.