Environment Agency

Latest from the Environment Agency

What the Environment Agency does

We work to create better places for people and wildlife, and support sustainable development.

EA is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs, supported by 1 public body.

Read more about what we do

Documents

Research and statistics

See all research and statistics

Policy papers and consultations

See all policy papers and consultations

Transparency and freedom of information releases

See all transparency and freedom of information releases

Our management

Chief Executive
Executive Director of Environment and Business
Executive Director for Local Operations
Chief Operating Officer
Executive Director of Flood and Coastal Risk Management

Contact EA

General enquiries

National Customer Contact Centre (office closed due to COVID-19)
PO Box 544
Rotherham
S60 1BY
United Kingdom

Telephone

03708 506 506

Telephone from outside the UK (Monday to Friday, 8am to 6pm GMT)

+44 (0) 114 282 5312

Monday to Friday, 8am to 6pm.

The office is closed due to COVID-19. However, they are still receiving and dealing with post.

The impact of COVID-19 means you may experience some delays in responses as most staff are working from home.

Environment incident hotline

Telephone (24 hour service)

0800 80 70 60

Floodline

Telephone (24 hour service)

0345 988 1188

Type talk (for the hard of hearing)

0345 602 6340

Report fraud to the Environment Agency

Main switchboard

03708 506 506

If you suspect or know that someone is committing fraud or other malpractice against the Environment Agency, contact us in confidence. We will seek to prosecute where appropriate and recover lost funds.

Legal and statutory documents

Environment Agency
Legal Services
Horizon House
Deanery Road
Bristol
BS1 5AH
United Kingdom

All statutory and legal documents (as well as all important and time-critical correspondence), should be served by email to LegalSupport@environment-agency.gov.uk, with a hard copy posted to the address above.

Throughout the pandemic we will be prioritising important and time critical work; post will not be routinely monitored during the pandemic. You should only use alternative contact details if you have been formally notified in writing by an Environment Agency legal representative. All other correspondence including complaints should be sent to enquiries@environment-agency.gov.uk.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

FOI requests

Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests
PO Box 544
Rotherham
S60 1BY
United Kingdom

Main switchboard

03708 506 506

High profile groups within EA

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.