Publication scheme

The publication scheme describes the types of information we publish and explains how to access it.

Publication scheme

The Freedom of Information Act requires us to have a publication scheme to tell members of the public how to find information we make available. The Environmental Information Regulations require us to make environmental information available.

Information about our accounts, management and governance can be found in our annual reports and accounts.

We follow the Information Commissioner’s model publication scheme (PDF, 138 KB, 9 pages).

The services we offer

Advice and guidance, booklets and leaflets, transactions and media releases.

How we make decisions

Decision-making processes and records of decisions: Public consultations.

Financial information

Financial information about income and expenditure, procurement and contracts:

Capita maintains a website with the Environment Agency pension fund. It provides information for members on our active and closed funds, digital versions of member publications and information for non-members.

Our priorities and performance

Strategies and plans, performance indicators, audits, inspections and reviews:

How to find the information

We publish information on the environment and maintain public registers of environmental information.

Documents can be found using the publication catalogue search. You can also check the National Archives for older information.

You may wish to make a request to us under the Freedom Of Information Act 2000 (FOIA) or the Environmental Information Regulations 2004 (EIR).

Our policies and procedures

Written protocols, responsibilities and internal procedures are available on request.

Lists and registers

We are legally required to hold information in registers and other lists relating to the functions of the authority.

Some information can be found by accessing the public registers.

These maps are in paper form and can be viewed at your local Environment Agency office. Contact the Environment Agency’s general enquiries team to find out where your local office is and to make an appointment to visit

  • maps of main rivers
  • maps of freshwater limits
  • maps of Environment Agency waterworks
  • maps of sensitive areas and high natural dispersion areas

Using our information

Information is available free-of-charge, unless it is for commercial use, or if you need multiple hard copies. Some of our information is already licensed for re-use. Find out more about re-using our data.

If the information is not online, or if you’d prefer us to send it to you, or like to give us feedback you can contact us:

General enquiries

National Customer Contact Centre
PO Box 544
S60 1BY


Telephone 03708 506 506

Telephone from outside the UK (Monday to Friday, 8am to 6pm GMT) +44 (0) 114 282 5312

Monday to Friday, 8am to 6pm.

Find out about call charges.