Office access and opening times

Environment Agency office locations and our address for legal services.


Local Environment Agency offices

Most Environment Agency offices are open 9am to 5pm, Monday to Friday (except bank holidays). Please check before travelling as not all services are available in every location.

The Environment Agency general enquiries team (contact details below) can help you make an appointment. They may be able to help by phone or email, such as finding contact details for more specialist advice, avoiding the need to travel.

General enquiries

National Customer Contact Centre
PO Box 544
Rotherham
S60 1BY

Email enquiries@environment-agency.gov.uk

Telephone 03708 506 506

Telephone from outside the UK (Monday to Friday, 8am to 6pm GMT) +44 (0) 114 282 5312

Monday to Friday, 8am to 6pm.

The impact of COVID-19 means you may experience some delays in responses.

Find out about call charges

Addington

Orchard House
Endeavour Park
London Road
Addington
West Malling
Kent
ME19 5SH

View on a map and get directions

Blandford

Sunrise Business Park
Higher Shaftesbury Road
Blandford Forum
DT11 8ST

View on a map and get directions

Bodmin

Sir John Moore House
Victoria Square
Bodmin
Cornwall
PL31 1EB

View on a map and get directions

Bridgwater

Rivers House
East Quay
Bridgwater
Somerset
TA6 4YS

View on a map and get directions

Exeter

Manley House
Kestrel Way
Exeter
EX2 7LQ

View on a map and get directions

Ipswich

Iceni House
Cobham Road
Ipswich
Suffolk
IP3 9JD

View on a map and get directions

Leeds

Lateral
8 City Walk
Leeds
LS11 9AT

View on a map and get directions

Lichfield

Sentinel House
9 Wellington Crescent
Fradley Park
Lichfield
Staffordshire
WS13 8RR

View on a map and get directions

Lincoln

Ceres House
2 Searby Road
Lincoln
LN2 4DT

View on a map and get directions

Newcastle

Tyneside House
Skinnerburn Road
Newcastle Business Park
Newcastle upon Tyne
NE4 7AR

View on a map and get directions

Norwich

Dragonfly House
2 Gilders Way
Norwich
NR3 1UB

View on a map and get directions

Nottingham

Trentside
Scarrington Road
West Bridgford
Nottingham
NG2 5FA

View on a map and get directions

Penrith

Ghyll Mount
Gillan Way
Penrith 40 Business Park
Penrith
Cumbria
CA11 9BP

View on a map and get directions

Preston

Lutra House
Dodd Way Off Seedlee Road
Walton Summit Centre
Bamber Bridge
Preston
Lancashire
PR5 8BX

View on a map and get directions

Romsey

Romsey Office
Canal Walk
Romsey
Hampshire
SO51 8DU

View on a map and get directions

Shrewsbury

Hafren House
Welshpool Road
Shelton
Shrewsbury
SY3 8BB

View on a map and get directions

Tewkesbury

Riversmeet House
Newtown Industrial Estate
Northway Lane
Tewkesbury
Gloucestershire
GL20 8JG

View on a map and get directions

Wallingford

Red Kite House
Howbery Park
Crowmarsh Gifford
Wallingford
OX10 8BD

View on a map and get directions

Warrington

Richard Fairclough House
Knutsford Road
Latchford
Warrington
Cheshire
WA4 1HT

View on a map and get directions

Welwyn Garden City

Alchemy
Bessemer Road
Welwyn Garden City
Hertfordshire
AL7 1HE

View on a map and get directions

Worthing

Guildbourne House
Chatsworth Road
Worthing
West Sussex
BN11 1LD

View on a map and get directions

York

Foss House
1-2 Peasholme Green
Kingspool
York
YO1 7PX

View on a map and get directions

Visit the Thames Barrier

You can also pre-book a visit to the Thames Barrier Information Centre in London.

Access public registers

Access the public register for environmental information for details of what public registers are available online or can be viewed in our offices.

All statutory and legal documents (as well as all important and time-critical correspondence), should be served by email to LegalSupport@environment-agency.gov.uk, with a hard copy posted to:

Environment Agency
Legal Services
Horizon House
Deanery Road
Bristol
BS1 5AH

Throughout the pandemic we will be prioritising important and time critical work; post will not be routinely monitored during the pandemic. You should only use alternative contact details if you have been formally notified in writing by an Environment Agency legal representative. All other correspondence including complaints should be sent to enquiries@environment-agency.gov.uk.