Office access and opening times

Environment Agency office locations and our address for legal services.

Local Environment Agency offices

Most Environment Agency offices are open 9am to 5pm, Monday to Friday (except bank holidays). Please check before travelling as not all our locations provide the service or advice you may want.

The Environment Agency general enquiries team (contact details below) can help you make an appointment. They may be able to help by phone or email, such as finding contact details for more specialist advice, avoiding the need to travel.

General enquiries

National Customer Contact Centre
PO Box 544
Rotherham
S60 1BY

Monday to Friday, 8am to 6pm

Find out about call charges

Addington

Orchard House
Endeavour Park
London Road
Addington
West Malling
Kent
ME19 5SH

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Blandford

Sunrise Business Park
Higher Shaftesbury Road
Blandford Forum
DT11 8ST

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Bodmin

Sir John Moore House
Victoria Square
Bodmin
Cornwall
PL31 1EB

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Bridgwater

Rivers House
East Quay
Bridgwater
Somerset
TA6 4YS

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Exeter

Manley House
Kestrel Way
Exeter
EX2 7LQ

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Hatfield

Apollo Court
2 Bishops Square Business Park
St Albans Road West
Hatfield
Hertfordshire
AL10 9EX

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Ipswich

Iceni House
Cobham Road
Ipswich
Suffolk
IP3 9JD

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Kettering

Nene House
Pytchley Road
Pytchley Lodge Industrial Estate
Kettering
NN15 6JQ

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Leeds

Lateral
8 City Walk
Leeds
LS11 9AT

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Lichfield

Sentinel House
9 Wellington Crescent
Fradley Park
Lichfield
Staffordshire
WS13 8RR

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Lincoln

Waterside North
Lincoln
LN2 5HA

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Newcastle

Tyneside House
Skinnerburn Road
Newcastle Business Park
Newcastle upon Tyne
NE4 7AR

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Norwich

Dragonfly House
2 Gilders Way
Norwich
NR3 1UB

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Nottingham

Trentside
Scarrington Road
West Bridgford
Nottingham
NG2 5FA

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Penrith

Ghyll Mount
Gillan Way
Penrith 40 Business Park
Penrith
Cumbria
CA11 9BP

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Preston

Lutra House
Dodd Way Off Seedlee Road
Walton Summit Centre
Bamber Bridge
Preston
Lancashire
PR5 8BX

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Romsey

Romsey Office
Canal Walk
Romsey
Hampshire
SO51 8DU

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Shewsbury

Hafren House
Welshpool Road
Shelton
Shrewsbury
SY3 8BB

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Tewkesbury

Riversmeet House
Newtown Industrial Estate
Northway Lane
Tewkesbury
Gloucestershire
GL20 8JG

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Wallingford

Red Kite House
Howbery Park
Crowmarsh Gifford
Wallingford
OX10 8BD

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Warrington

Richard Fairclough House
Knutsford Road
Latchford
Warrington
Cheshire
WA4 1HT

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Worthing

Guildbourne House
Chatsworth Road
Worthing
West Sussex
BN11 1LD

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York

Coverdale House / Spitfire House
Aviator Court
Amy Johnson Way
Clifton Moor
York
YO30 4GZ

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You can also find Environment Agency office addresses by:

Visit the Thames Barrier

You can also visit the Thames Barrier Information Centre in London.

Access public registers

Access the public register for environmental information for details of what public registers are available online or can be viewed in our offices.

The Environment Agency address for the service of all statutory and legal documents (unless another address for service has been specifically notified in writing by a person with conduct of the matter) is:

Environment Agency
Legal Services
Horizon House
Deanery Road
Bristol
BS1 5AH

We do not accept service of legal documents by email. All other correspondence including complaints should be sent to our general enquiries team in Rotherham, shown above.