The Insolvency Service

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What The Insolvency Service does

We are a Government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.

the Insolvency Service is an executive agency, sponsored by the Department for Business, Energy & Industrial Strategy.

Read more about what we do

Documents

News and communications

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Policy papers and consultations

See all policy papers and consultations

Our management

Chief Executive Officer, The Insolvency Service
Chief Operating Officer
Finance and Commercial Director, the Insolvency Service
People and Capability Director, the Insolvency Service

Contact the Insolvency Service

Insolvency Service helpline

Insolvency Service helpline

0300 678 0015

Please only attend our offices if you have an appointment.

For information about the insolvency process contact the Insolvency Service helpline. The helpline is open 9am to 5pm Monday to Thursday, and 9am to 3pm on Friday.

We can give you information about processes administered or regulated by the Insolvency Service. This includes bankruptcy, debt relief orders and company liquidations.

We cannot give you: legal or financial advice, information on specific insolvency cases, information or advice about other government departments or information about redundancy payments.

If you are contacting about an existing bankruptcy or compulsory company liquidation case, use our ‘contact an official receiver’ guidance.

Redundancy Payments

Telephone

0330 331 0020

Contact about claims for redundancy, loss of notice pay, holiday pay, arrears of wages, protective award payments and lost pension contributions.

The helpline is open Monday to Thursday 9am to 5pm, and Friday 9am to 3pm

Online Claims Service: https://www.gov.uk/claim-redundancy

Investigations and Enforcement Services

Intelligence Hub
Please contact via website.
United Kingdom

The Insolvency Service Investigations and Enforcement Services (https://www.gov.uk/government/collections/insolvency-service-investigations-and-enforcement-what-we-do-our-outcomes-and-complaints) are responsible for investigating serious financial misconduct in companies and individuals who are subject to bankruptcy or debt relief orders.
Our independent Legal Services Directorate (https://www.gov.uk/government/groups/insolvency-service-legal-services-directorate) is the lead enforcement agency for insolvency related fraud and associated corporate misconduct.

Head office address

Please contact by telephone
United Kingdom

Telephone:

020 7637 1110

Estate Accounts and Scanning

The Insolvency Service
Please contact by email only.
United Kingdom

Press Office

16th Floor, 1 Westfield Ave
London
E20 1HZ
United Kingdom

Media Manager

0303 003 1743

This service is for journalists only. For any other queries, please contact the Insolvency Enquiry Line.

For all media enquiries outside normal working hours, please contact the Department for Business, Energy and Industrial Strategy Press Office on 020 7215 1000.

Breathing Space

This service is for money advisers who need advice about the breathing space service.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information and Data Protection Act team

The Insolvency Service
Please contact by email only.
United Kingdom

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.