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The Insolvency Service
Service
- Search the Individual Insolvency Register
- Contact an official receiver
- Find an insolvency practitioner
- Make a complaint to the Insolvency Service
- Search the register of disqualified company directors
- Investigations and enforcement
- Declaring bankruptcy or being made bankrupt
- Company director disqualification
- Your rights if your employer is insolvent
- Guidance on debt relief options, company liquidation, investigation and enforcement
Featured
News story
British Steel: Official Receiver’s update
The Official Receiver and Special Managers from EY can confirm that a sales contract has been entered into with Jingye Steel (UK) Ltd and Jingye Steel (UK) Holding Ltd (together, Jingye), to acquire the business and assets of British Steel Limited (BSL), including the steelworks at Scunthorpe, UK mills and shares of FN Steel BV, British Steel France Rail SAS and TSP Engineering.
News story
The Insolvency Service central London office is moving
On 1 November 2019 our central London office in Abbey Orchard Street, Westminster will close.
News story
Thomas Cook: information for customers, personal injury claimants, employees, creditors and shareholders
Information for customers, employees, creditors and shareholders of Thomas Cook in liquidation.
Guidance
Thomas Cook employees: how to make a change to your online application
Guidance for employees of Thomas Cook about how to make changes to submitted applications
Official Statistics
Insolvency Service Enforcement Outcomes: 2019/20
Statistics on new outcomes resulting from the enforcement activities of the Insolvency Service.
Blog post
A tale of motivation and mindset
Read about Vicky’s challenge as she raises awareness for the Stroke Association.
Latest from The Insolvency Service
What The Insolvency Service does
We are a Government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.
the Insolvency Service is an executive agency, sponsored by the Department for Business, Energy & Industrial Strategy.
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Documents
Services
See all servicesNews and communications
See all news and communicationsPolicy papers and consultations
- Call for evidence: regulation of insolvency practitioners review of current regulatory landscape
- Insolvency and corporate governance
Transparency and freedom of information releases
- The Insolvency Service annual plan 2019 to 2020
- Insolvency Service Government Procurement Card transactions - April 2019 to March 2020
Our management
Contact the Insolvency Service
Insolvency enquiry line
Telephone
0300 678 0015
For information about the insolvency process contact the Insolvency Enquiry Line during office hours. Open 9am to 5pm Monday to Thursday, and 9am to 1pm on Friday. We can give you general information about: insolvency, what official receivers do and where you can go to get the information or advice you need.
We can’t give you: legal or financial advice, information on specific insolvency cases, information or advice on matters directly relating to other government departments.
Redundancy Payments
Birmingham
B2 2LX
United Kingdom
Telephone
0330 331 0020
The Redundancy Payments helpline is open 9am to 1pm Monday to Friday. Contact about claims for redundancy, pay in lieu of notice, holiday pay, arrears of wages, protective award payments and lost pension contributions.
Online Claims Service: https://www.gov.uk/claim-redundancy
Investigations and Enforcement Services
The Insolvency Service
3rd, Floor Cannon House
18 Priory Queensway
Birmingham
B4 6FD
United Kingdom
Telephone
0300 678 0017
The Insolvency Service Investigations and Enforcement Services(https://www.gov.uk/government/collections/insolvency-service-investigations-and-enforcement-what-we-do-our-outcomes-and-complaints) are responsible for investigating serious financial misconduct in companies and individuals who are subject to bankruptcy or debt relief orders. These powers to investigate are civil and not criminal.
Our independent Criminal Enforcement Team (https://www.gov.uk/government/groups/insolvency-service-criminal-enforcement-team) is the lead criminal enforcement agency for insolvency related fraud and associated corporate misconduct.
Head office address
Stratford
London
E20 1HZ
United Kingdom
Telephone:
020 7637 1110
Estate Accounts and Scanning
Estate Accounts and Scanning
PO Box 16652
Birmingham
B2 2HR
United Kingdom
General enquiries
0121 698 4268
Press Office
1 Westfield Avenue, Stratford
London
E20 1HZ
United Kingdom
Media Manager
020 7637 6219
Media Manager
020 7637 6498
This service is for journalists only. For any other queries, please contact the Insolvency Enquiry line on 0300 678 0015.
For all media enquiries outside normal working hours, please contact the Department for Business, Energy and Industrial Strategy Press Office on 020 7215 1000.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information and Data Protection Act team
3rd Floor
Cannon House
18 Priory Queensway
Birmingham
B4 6FD
United Kingdom
Corporate information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.