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20 February 2024 — News story
The Body Shop International Ltd announced it entered administration on 13 February 2024. This page gives information on how to claim redundancy or register as a creditor.
9 January 2024 — News story
Update - January 2024
12 September 2023 — News story
Wilko went into administration on 10 August 2023. This page provides information on how to claim redundancy or register as a creditor.
21 March 2023 — Blog post
An overview of the different solutions available for managing financial difficulties here.
31 May 2023 — News story
The Insolvency Service has issued a warning to investors and its customers regarding a recent increase in fraudulent activity.
See all latest documents
We are a government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.
The Insolvency Service is an executive agency, sponsored by the Department for Business and Trade.
Read more about what we do
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Contact: Insolvency Service helpline
Insolvency Service helpline
0300 678 0015
Please only attend our offices if you have an appointment.For information about the insolvency process contact the Insolvency Service helpline. The helpline is open 9am to 5pm Monday to Thursday, and 9am to 3pm on Friday. We can give you information about processes administered or regulated by the Insolvency Service. This includes bankruptcy, debt relief orders and company liquidations.We cannot give you: legal or financial advice, information on specific insolvency cases, information or advice about other government departments or information about redundancy payments. If you are contacting about an existing bankruptcy or compulsory company liquidation case, use our ‘contact an official receiver’ guidance.
Contact: Redundancy Payments
0330 331 0020
Contact about claims for redundancy, loss of notice pay, holiday pay, arrears of wages, protective award payments and lost pension contributions. The helpline is open Monday to Thursday 9am to 5pm, and Friday 9am to 3pmOnline Claims Service: https://www.gov.uk/claim-redundancy
Contact: Investigations and Enforcement Services
24 hour answerphone
0303 003 1744
The Insolvency Service Investigations and Enforcement Services (https://www.gov.uk/government/collections/insolvency-service-investigations-and-enforcement-what-we-do-our-outcomes-and-complaints) are responsible for investigating serious financial misconduct in companies and individuals who are subject to bankruptcy or debt relief orders. Our independent Legal Services Directorate (https://www.gov.uk/government/groups/insolvency-service-legal-services-directorate) is the lead enforcement agency for insolvency related fraud and associated corporate misconduct.
0303 003 1743
This service is for journalists only. For any other queries, please contact the Insolvency Enquiry Line.For all media enquiries outside normal working hours, please contact the Department for Business and Trade Press Office on 0207 215 2000.
This service is for money advisers who need advice about the breathing space service.
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