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Appointment of the new Chief Executive and Permanent Secretary at HMRC
Jim Harra appointed as the new Chief Executive and First Permanent Secretary at HMRC, succeeding Sir Jonathan Thompson.

Corporate report
Your Charter
This charter explains what you can expect from us and what we expect from you.

Corporate report
HMRC annual report and accounts: 2018 to 2019
HMRC’s annual report and accounts for the year ended 31 March 2019.

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Civil Service careers - working for HMRC
Find out a bit more about what it’s like working for HMRC.
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What HM Revenue & Customs does
We are the UK’s tax, payments and customs authority, and we have a vital purpose: we collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.
We do this by being impartial and increasingly effective and efficient in our administration. We help the honest majority to get their tax right and make it hard for the dishonest minority to cheat the system.
HMRC is a non-ministerial department, supported by 2 agencies and public bodies.
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Documents
Policy papers and consultations
- Conflict, Stability and Security Fund: Commonwealth programme summaries 2019 to 2020
- Conflict, Stability and Security Fund: programme summaries for Eastern Europe, Central Asia and Western Balkans 2019 to 2020
Transparency and freedom of information releases
See all transparency and freedom of information releasesOur management

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Where's my reply?
When to expect a reply to your Income Tax, Tax credits or Self Assessment query
HMRC enquiries
Find contact details and the HMRC helpline opening hours
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information requests
S1715
6th Floor
Central Mail Unit
Newcastle Upon Tyne
NE98 1ZZ
United Kingdom
Corporate information
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Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.