HM Revenue & Customs

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What we do

HMRC is the UK’s tax, payments and customs authority, and we have a vital purpose: we collect the money that pays for the UK’s public services, and help families and individuals with targeted financial support.

We do this by being impartial and increasingly effective and efficient in our administration. We help the honest majority to get their tax right and make it hard for the dishonest minority to cheat the system.

HMRC is a non-ministerial department, supported by 2 agencies and public bodies.

Read more about what we do

Documents

Our management

First Permanent Secretary and Chief Executive
Deputy Chief Executive and Second Permanent Secretary
Director General Customer Services
Director General Customer Compliance
Director General Customer Strategy and Tax Design
Chief Digital and Information Officer
Tax Assurance Commissioner, Chief Finance Officer
General Counsel and Solicitor, Chief People Officer (interim)
Director General Borders and Trade
Director General for Change Delivery

Contact HMRC

HMRC enquiries

Find HMRC contact details and helpline opening hours.

Check when you can expect a reply from HMRC

Find out when you can expect to receive a reply from HMRC to a query or request you've made.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information requests

HMRC FoI Act Team
S1715
7th Floor
Central Mail Unit
Newcastle Upon Tyne
NE98 1ZZ
United Kingdom

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.