Equality and diversity


Every day, HMRC develops and delivers policies and services that affect the lives of people across the country and beyond. Our vision, values, strategic objectives and the HMRC Charter describe the type of organisation we want to be – one that treats customers and colleagues fairly, protects society from harm and makes HMRC a great place to work.

To help us achieve this - and meet our statutory responsibilities - we’ve set three equality objectives for 2020 to 2024. These describe our work to become a more inclusive, respectful and representative organisation. They apply to our work with customers and as an employer. They cover all areas of equality, diversity and inclusion.

As a non-devolved public authority, HMRC has statutory equality responsibilities in England, Scotland and Wales under the Equality Act 2010, and in Northern Ireland under Section 75 of the Northern Ireland Act 1998. Our compliance is monitored by the Equality and Human Rights Commission and the Equality Commission for Northern Ireland.

We publish equality information in our annual report of HMRC compliance with the public sector equality duties.

We also publish workforce information in our annual report and accounts and information on equal pay in our gender pay gap reports.

Our Northern Ireland Equality Scheme for HMRC outlines how we will meet our equality requirements in Northern Ireland including provision for the publication of Initial Equality Analysis and Equality Impact Assessments.

Developed to meet out statutory obligations under the Northern Ireland Disability Discrimination Act 1995, our Disability Action Plan 2021 to 2024 demonstrates our continued commitment to improve the experience for our disabled colleagues and customers throughout the UK.