Media enquiries

HM Revenue & Customs’ (HMRC) press office deals with all areas of the department’s work and all media, including national, regional, trade, print, broadcast and web.

Headed by Matthew Hopkinson, the press office aims to provide a helpful service to journalists and reply to all media enquiries within agreed deadlines.

We offer a 24 hour service, with a duty press officer on call to help with urgent enquiries out of hours.

Press officers are bound by the rules of confidentiality and are expressly forbidden - in common with all HMRC staff - from discussing details of individual taxpayers.

Three desks in the press office deal with national media queries. These are:

  • Individuals
  • Business
  • Law Enforcement and Family

Regionally, the press office is organised into three teams. These should be the first point of contact for all daytime regional press enquiries.

  • Wales, Scotland, Northern Ireland, North West England and West Midlands
  • North and North East England, South East, South and South West England
  • East of England, East Midlands and London

Press office structure:

Head of National News

Role Name Telephone number
Head of National News Paul Franklin 03000 585 025

Individuals Desk

Responsible for:

  • Income Tax
  • Employee PAYE & National Insurance
  • Self Assessment
  • Capital Gains Tax
  • Inheritance Tax
  • Savings & Investments
  • Stamp Duty Land Tax
  • High Net Worth Unit
  • Affluent Unit
  • Residency issues
  • Offshore taxation
  • Pensions
  • Charities
  • Gift Aid
  • Benefits in Kind
  • Debt Management & Banking
  • HMRC Powers
  • Departmental Interest Rates
  • Sports Clubs
  • other individual issues
Role Name Telephone number
Senior Press Officer Patrick O’Brien 03000 585 024

Business Desk

Responsible for:

  • Corporation Tax
  • Large Business Service
  • Employers’ PAYE & National Insurance
  • Customs & International
  • Agents
  • VAT
  • Excise Duties
  • Construction Industry
  • Environmental Tax
  • REITS
  • Hedge Funds
  • IR35/ Managed Service Companies
  • Admin Burdens
  • Tax Treaties
  • BPSS
  • Alcohol Duty
  • Gambling Duties Landfill Tax
  • Red Diesel
  • GAAR and other business issues
Role Name Telephone number
Senior Press Officer Edward Rowley 03000 585 028

Law Enforcement and Family Desk

Responsible for:

  • HR issues
  • Estates
  • Tax Credits
  • Child Benefit
  • Data loss/ security
  • MTIC & other VAT fraud
  • National Minimum Wage
  • Money Laundering & POCA
  • Alcohol
  • Tobacco
  • Oils
  • Internal Governance & Security
  • Strategic Exports
  • Criminal Investigation & Other enforcement and compliance issues
  • IMS (excluding SA)
  • Tax Fraud
  • Task
  • Campaigns
  • NAO 7
  • PAC Reports
  • Student Loan Repayments and other enforcement and compliance issues.
Role Name Telephone number
Senior Press Officer Harjinder Randhawa 03000 585 015
Press Officer Chris Smith 03000 585 030

News Strategy and Planning

Role Name Telephone number
Head of Strategy, Planning & Digital Media Elaine Graham 03000 585 019
Press Officer/Writer Chris Hutcheon 03000 585 017
Press Officer Chris O’Callaghan 03000 585 022
Senior Press Officer Jennifer Fennell 03000 585 031
Press Officer Vinita Thakur 03000 585 023

Regional News

Role Name Telephone number
Head of Regional News Clare Merrills 07979 806 393

Northern Ireland, Scotland, Wales and West Midlands

Role Name Telephone number
Senior Press Officer Martin McDonnell 03000 511 594

Northern Ireland

Role Name Telephone number
Press Officer Stephen Cassidy 03000 511 593

Scotland

Role Name Telephone number
Vacant Covered by Stephen Cassidy 03000 511 593

Wales and West Midlands

Role Name Telephone number
Press Officer Natalie Brown 03000 519 123

London and Essex, South and South East England, South West England

Role Name Telephone number
Senior Press Officer Georgina Myles 03000 534 396

London and Essex

Role Name Telephone number
Vacant Covered by Georgina Myles 03000 534 396

South and South East

Role Name Telephone number
Press Officer Lisa Billard 03000 530 600

South West and Local Radio Broadcast (LRB) manager

Role Name Telephone number
Broadcast manager Nikki Sanders 03000 524 936

East of England and East Midlands, North and North East England, and North West England

Role Name Telephone number
Senior Press Officer Paul Conroy 07469 022985

East of England and East Midlands

Role Name Telephone number
Press Officer Stevie Roden 03000 566 399

North and North East England

Role Name Telephone number
Press Officer Joshua Shrimpton-Dean 03000 554 556

North West England

Role Name Telephone number
Press Officer Helen Danson 03000 541 066

Out of hours

Tel: 07860 359 544

This is the single contact number for all emergency out-of-hours national and regional media enquiries, which operates outside normal office hours (9.00 am to 6.00 pm, Monday to Friday).